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  • Report:  #13762

Complaint Review: Rocky Mountain Water

ROCKY MOUNTAIN WATER RIP-OFF DON'T DELIVER WATER AND CHARGE. YOU CANCEL AND THEY WON'T PICK UP EQUIPMENT THEN BILL YOU FOR THE EQUIPMENT.

  • Reported By:
    Oceanside CA
  • Submitted:
    Sun, February 10, 2002
  • Updated:
    Mon, February 11, 2002
  • Rocky Mountain Water
    10260 Magten Place
    Santa Fe Springs, California
    U.S.A.
  • Phone:
    562-946-5000/ 800-560-572
  • Category:

I ordered the Rocky Mountain Water by phone from the San Diego area. They delivered the water and dispensor. I asked them not to leave a dispensor.

The dispensor was free for one month. I cancelled and they said they would pick-up the equipment. It stayed on the porch for over a month.

The reason I cancelled was that they never delivered. I ordered
from another company and have no problems.

Now they are billing me for $38.25. The two bottles they
delivered were to be free. They never delivered again.
I only had two bottles from Rocky Mountain. They left the
dispensor.

I called and cancelled and no one picked up the stuff. This
is two + months later they send the bill for $38.25.

Deanna
Oceanside, California

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