Complaint Review: Rodale Books - Men's Health Magazine

Around Christmas time I received, as many other folks on here have also reported, unsolicited books from Men's Health- Rodale. Since it was the middle of the Christmas shipping season I figured it was one of the many items I ordered online, and only when I opened it up did I discover these books which they were wanting me to pay for. A google search brought me to this web site, where I learned of this scam. I was quite unwilling to take my time or money to ship these unsolicited books back. Over 3 or so months I received the increasingly annoying letters from Rodale asking me to pay them $50 for books that I didn't order. Finally, in desperation, and seeing how others on here have had zero luck in getting Rodale to leave them alone, I reported them to the BBB of Washington DC and Eastern PA. I did this using their online form. I didn't expect to have much luck with my report to the BBB, but I was wrong.

Today I received a letter (in a hand addressed envelope) from Rodale. It was addressed to the BBB and CC'd to me. In it they say that they are sorry that I didn't receive their "reminder notice" and "decline the preview." They cancelled further shipments of these books to me (good, I didn't ask for them) - they cancelled my $50 bill - and I don't have to return or pay from the books (that I didn't order).

Success!!! I hope this road map to getting Rodale to back off will be helpful to others on this site.

J
Fort Worth, Texas
U.S.A.