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  • Report:  #1507442

Complaint Review: Roku

Roku Indifference, Neglect Allowed? CA San Jose

  • Reported By:
    Benjamin — NJ United States
  • Submitted:
    Tue, April 27, 2021
  • Updated:
    Wed, April 28, 2021
*Consumer Suggestion: Roku 3?

I purchased two Roku 3 Models. All of a sudden both said "Not Connected" error message. I put in the right network and password; no change. I called Roku at: 888-600-7058 and (816)-272-8106

All I received was a  message about insurance and a call alert bracelet. There is nothing wrong with the internet connection. Is Roku still in business? This is very strange.

Any suggestions?

   

1 Updates & Rebuttals

Flint

Rolla,
Afghanistan

Roku 3?

#2Consumer Suggestion

Wed, April 28, 2021

Well, your "new" Roku 3 players are from 2013 and are no longer supported, so it's hardly a surprise that they no longer work and that the phone numbers printed on them are out of date.

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