Rollies.com Order not Recieved, unable to get response Vancouver, British Columbia Canada
Placed an order with rollies.com 04/18/2010. I understand that they might be busy but this order is going on 4 months now and I have been unable to get a response or reply from the company after half a dozen phone calls leaving a voice mail each time and 4 emails to inquire about ETA. Its ok if my order takes a really really really long time but would it kill you to reply to one of my 10 messages??????? Apparently everyone else on this site who complained got their orders so I figured this is my only hope if the company wont respond to me through normal channels. They may very well be great people who are working their tails off to run a small business but you gotta get back to a customer after 10 messages are left and an order has been paid for 4 months ago!! I will be happy to remove any negative reports from this site if i at least get a response from the company with some idea of when i will get my order.
ORDER NUMBER: RLS1004189938
2 Updates & Rebuttals
EMB-110 Capt.
United States of AmericaProduct Received.....Kinda
#3Author of original report
Sun, September 26, 2010
Received a Pipe in the mail yesterday. Not the exact product I ordered but similar. I don't have the energy to make a deal out of it so it works i guess. ...............
EMB-110 Capt.
United States of AmericaReceived Call Today
#3Author of original report
Fri, September 03, 2010
I Received a call today from Marlo I believe his name was. He stated that he would ship my order out next week. I will post an update when product is received.