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Roma Acceptance ripoff - dishonest, repossed for 2 months - will not let me get my van back w/ past due amt. they say I must pay it off - now very rude and lying La Crescenta California
Dear Ripoff staff,
1ST I SHOULD HAVE KNOWN THIS CO WAS GOING TO BE HARD TO DEAL WITH, WHEN I PURCHASED THE VAN I PUT $6000.00 DOWN THEY SAID I COULD REFINACE AFTER 1 YEAR OF GOOD STANDING AND I DID JUST THAT, BUT THEY HAD FORGOTTEN TO TELL ME ROMA WOULDN'T DO IT...MY INTEREST RATE IS 21.99% AND I HAVE ALREADY PAID $21,000.00 AND HAVE $10,000.00 TO GO.
MY VAN WAS REPOSSED 8 DAYS AGO FOR BEING BEHIND 2 MONTHS (I WAS GOING TO PAY IT BEFORE THE 3 MONTHS)THE GUYS THAT PICKED IT UP SAID TO CALL FOOTHILL OF NISSAN/ ROMA ACCEPTANCE THE NEXT DAY BECAUSE THE VAN WOULD BE THERE AND I WOULD HAVE TO BRING IN $L,150.00.
I CALLED THE NEXT DAY AND TALKED TO OMAR - ROMA HE SAID THE VAN WAS NOT THERE, AND TO WAIT FOR A CERT LETTER, IT'S BEEN 9 DAYS AND 3 CALLS LATER I WAS TOLD TO GO TO THE POST OFFICE. THATS WHEN I BECAME SUSPICIOUS AND DECIDED TO LOOK UP ROMA IN THE INTERNET.
I FELT OMAR WAS TRYING TO WASTE TIME SO I WOULDN'T BE ABLE TO PICK IT UP. TO MY SURPRISE I FOUND RIPOFF REPORT HAD CUSTOMERS THAT HAD DEALINGS WITH ROMA ACCEPTANCE AND FOOTHILL OF NISSAN. I ALSO COULD NOT FIND A LOCATION OR LISTING FOR ROMA ACCEPTANCE..
I AM REALLY UPSET AND SCARED AND REALLY NEED SOMEONE TO INTERCEPT ON MY BEHALF AND LET ME KNOW WHAT MY RIGHTS ARE. OMAR NOW HAS BECOME RUDE, UNPROFESSIONAL (TELLING ME TO GO TO THE POST OFFICE) I CALLED HIM BACK AND TOLD HIM TO RESEND MY CERT LETTER..HE HAS ALSO BECOME SOMEWHAT UNRELIABLE.
Mary
North Hollywood, California
U.S.A.
2 Updates & Rebuttals
Mary
North Hollywood,California,
U.S.A.
Roma Acceptance - Rip-off & now that I have read my contract - I have found they do not honor terms of the contract - UPDATE
#3Author of original report
Sun, September 04, 2005
Dear Fellow Consumers,
Beware of Roma Acceptance - Foothill Nissan - La Crescenta
Since my last report dated 8-30-05, I have been researching my contract and not only is the Company practicing bad business, I found that they don't live by the terms of their contract.....
This is what I have found out: Section 2. a. of the contract it states "If the vehicle is damaged, destroyed, or missing. You agree to pay us all you owe under this contract even if the vehicle is damaged, destroyed, or missing. Section 3. b. states "You may have to pay all you owe at once. If you break your promisses (default), we may demand that you pay all you owe on this contract at once, subject to any right the law gives you to reinstte this contract , but then states 3.e. "How you can get the vehicle back if we take it,. if we repossess the vehicle, you may pay to get it back (redeem). You owe, or you may have the right to reinstate this contract and redeem the vehicle by payiung past due payments and any late charges, providing proof of insurance, and/or taking other action to cure the default". WELL I've said I have insurance to correct the van and that I was a victim of crime and the police report is ordered so my insurance co would do repairs. STILL NO REACTION
Also contract states Credit disability insurance notice claim procedure: If you become disable, you must tell us right away, well Omar was told and he never told me to put it in writing or anything about this insurance because: it goes to state: We will tell you where to get claim forms. You must send in the completed form to the insurance company ASAP and tell us as soon as you do. If your disability insurance covers allk of your missed payment(s). WE CANNOT TRY TO COLLECT WHAT YOU OWE OR FORECLOSE UPON OR REPOSSESS ANY COLLATERAL UNTIL THREE CALENDAR MONTHS AFTER..... NOW what do you think about this company. Omar was clearly told about the damage/police report and how I was going to get the van fixed by my insurance company....And Omar also knew that I had become disabled and was having a hard time but he never told me where to get the forms and what to do...I'm only sorry I didn't read the terms of my contract earlier.....
Thank you for support,
Mary
North Hollywood,California,
U.S.A.
Roma Acceptance - Rip-off & now that I have read my contract - I have found they do not honor terms of the contract - UPDATE
#3Author of original report
Sun, September 04, 2005
Dear Fellow Consumers,
Beware of Roma Acceptance - Foothill Nissan - La Crescenta
Since my last report dated 8-30-05, I have been researching my contract and not only is the Company practicing bad business, I found that they don't live by the terms of their contract.....
This is what I have found out: Section 2. a. of the contract it states "If the vehicle is damaged, destroyed, or missing. You agree to pay us all you owe under this contract even if the vehicle is damaged, destroyed, or missing. Section 3. b. states "You may have to pay all you owe at once. If you break your promisses (default), we may demand that you pay all you owe on this contract at once, subject to any right the law gives you to reinstte this contract , but then states 3.e. "How you can get the vehicle back if we take it,. if we repossess the vehicle, you may pay to get it back (redeem). You owe, or you may have the right to reinstate this contract and redeem the vehicle by payiung past due payments and any late charges, providing proof of insurance, and/or taking other action to cure the default". WELL I've said I have insurance to correct the van and that I was a victim of crime and the police report is ordered so my insurance co would do repairs. STILL NO REACTION
Also contract states Credit disability insurance notice claim procedure: If you become disable, you must tell us right away, well Omar was told and he never told me to put it in writing or anything about this insurance because: it goes to state: We will tell you where to get claim forms. You must send in the completed form to the insurance company ASAP and tell us as soon as you do. If your disability insurance covers allk of your missed payment(s). WE CANNOT TRY TO COLLECT WHAT YOU OWE OR FORECLOSE UPON OR REPOSSESS ANY COLLATERAL UNTIL THREE CALENDAR MONTHS AFTER.....