Complaint Review: Roma Computer Solutions Inc.

I attended a National Grant Conference Training Workshop on September 16, 1999 and was pressured into buying with the implied promise of wealth. The promoters of the conference were very pushy. At the time of the conference my need for income out weighed my usual sensibilities. I am ashamed to say that I witnessed one of the promoters of this conference belittle and humiliate one of the the people attending.

This month of December, 2002 my final payment on a Toshiba 2060CDS lap top computer lease has been paid. The company had to replace two of the power cords. The first time they made me ship the computer back to them before they would replace the cord replacement took 6 weeks. The second time they could not find a replacement cord for 5 weeks. 11 weeks of down time with no compensation.

My original payments were to be $149.95 for 39 month's. The payments increased with no notice to $159.37. I have the original contract. My bank is on notice to cancel payments. I will use the leased computer to recover the $881.12 overcharge. This figure includes 2 months of down time while waiting for the power cords.

James
International Falls, Minnesota
U.S.A.