Romano's Jewlers no names on invoice Sold by: 1125 explaining of contract...clearly to understand. The do's and dont's this company does. Carsom, California
Walked in to browse around with my kids on 6/29/12 about 8:30pm. Not sure of the name of the salesman guy. Really got me to purchase rings for my husdand and I. Ran my credit. Gentleman who seem like the owner/Mgr comes over to shake my hand to congrat me of my credit approval. He never indicate my limit that I was approved for. So they had me sign...inital here and there. They had me take the rings home to show my husband, which werent our size , and we can bring it back with in 30-days to get it fitted or returned/exchanged (as least thats what I heard). Few days later after the Holiday (4th of July). My husband and I decided NOT to purchase the rings.
I returned today 7/10/12 @6pm. Greeted by the first salesman(name still unknown). Told him that I'm returning the rings. He than called the owner/Mgr (also name unknown). He proceeded to tell me that the what I signed is NO RETURNS..NO REFUND. I was sooo upset. I looked at the first salemans and told him " IS THAT HOW YOU PERSUADE YOUR CUSTOMERS''. I sd "WHO DOESNT HAVE THE RIGHT TO RETURN ITEMS WITH 30-DAYS" the owner sd "WE DONT".
I did overlook my INVOICE...clearly it indicates ''NO RETURNS...NO REFUND. 30 DAY EVEN EXCHANGES ONLY''. I dont even have a contract from this place, only a INVOICE. And why isnt there any names on here, besides my name. I will return tomorrow with my husband..thats for sure.