Complaint Review: Ronco Corporation

Ronco Knives will not refund my money. I placed an order on 2/11/07 and cancelled 2/13/07 when i realized they were charging me for alot more shipping costs than discribed...it was as much as the product.

I cancelled my order and was told i would recieve my refund in 2-3 days. that never happened, i continued to call every week and was told they were processing my return right away and would see it in 2-3 days, i continued to call ,now every 3 days being told the same thing, never got my $ back. this scam has been going on for over a month. when i held for over to talk w/the manager Mr. sinclair Ext.8450,who was supposed to refund my & 2/13/07 today 3/15/07 he said i would see my refund tomorrow, when i asked why i should belive him now when he never did his job before today he simply said "because i said so" and was VERY rude!!

i have filed a BBB complaint and am in the process of comtacting the Attorney generals office in CA., this company had no problem taking my $ the next day from my account, but when people realize that the shipping cost is extremelyinflated especially compared to the cost of item they realize we discovered their shipping scam and won't return your money.

Marilyn
ENOLA, Pennsylvania
U.S.A.