Ronco Six Star Plus Cutlery Been dealing with Company since June '04. Still can't get my credit even though I have been fighting with them. Couldn't even speak with a supervisor. Chino California
I returned a large wooden block in June '04 and still haven't received my credit. Even though I called numerous times even became irate. I faxed, at their request my receipts of the post office delivery and the signed receipt of delivery 4 times.
I in the meantime my knives became rusty and the handles were very loose (very danderous) I called and explained this to them I was told to send them back and I would be charged the S&H for new ones, well that would be over $30.00 because almost all of them were loose. I was told at the begining that there was a bad batch.
I asked for a supervisor was told she wouldn't come to the phone. I told the CSR to forget this its not worth the stress. She said OK and hung up. She should have put her supervisor on the line.
I sent back the knives 01/05 and probably won't receive my credit. This was a very expensive lesson and a Rip Off!!!
Debbie
San Diego, California
U.S.A.