Complaint Review:
Rooms to go
Rooms to go juan hernandez Rude , disrespectful, damaged front screen door , Then didnt deliver furniture and took off in truck Internet
On 03/03/2012 Juan Fernandez delivery service for Rooms to go Furniture in port richey florida 34668 , Came to deliver a couch to my residence , Upon arriving he was rude and obnoxious, damaged front screen door, then wouldnt deliver furniture took off in rooms to go truck... So we had to cancel order , We also own a Rv business and several rental homes and spend a ton of money thru our corporations... This was for one of our personal homes . Which we had to cancel order .... Losing us was one thing but our corporations buy thousands of dollars worth of furniture from them..... That has stopped all accounts closed .... They treat there customers terrible after the sale ..... The driver should have been fired immediatley and they should of had carrier find way to get us furniture ......
1 Updates & Rebuttals
David_RTG
n/a,Florida,
USA
Rooms To Go
#2UPDATE Employee
Mon, March 05, 2012
Im so sorry to hear about your recent delivery. I can promise you that we expect better out of all aspects for our customers and their purchased with Rooms To Go. If you havent already, please email us your order details to tellus@roomstogo.com.
We would certainly like to ensure that the situation is properly addressed and that steps are taken to prevent such from occurring again in the future.