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  • Report:  #1196268

Complaint Review: Rooms to Go

Rooms to Go Rooms Refused to deliver upstairs, holding refund even though they have funiture back, rude manager Bob! Myrtle Beach South Carolina

  • Reported By:
    Charles — Myrtle Beach South Carolina
  • Submitted:
    Thu, December 18, 2014
  • Updated:
    Thu, December 18, 2014

  • Purchased sofa, chair and ottoman
     

  • Driver refused to deliver to 2nd floor- wanted to leave on 1st floor

  • Returned 

  • Manager Courtney had another driver to redeliver 2 days later

  • Driver was unable to to fit sofa through door. Didn't take packaging off!

  • Returned again

  • Manager Courtney notified stating that refund will be issued when prodcut checked into storehouse that night

  • No refund

  • Now being told that product has to go back to Charlotte NC and be checked in there for refund. 

  • Still no refund

  • Manager Bob was useless

  • Don't shop here, they have $3000 of my money and are still holding it!!!!

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