Rooms to go Rtg Leather sofas peel apart with no use. Buyer beware company does not stand by product or customers Orlando Florida Nationwide
I'm just another sucker being sold inferior furniture at RTG. Leather sofa started peeling all over. Customer service and store don't care they said Your product has served you for over 3 years, well beyond our contract. Unfortunately there is nothing further that we can do at this point as there are no active warranties with this set. I wasn't told this $2k couch was bonded leather that would last only a few years. Apparently thousands of others weren't as well! Just do a search "rooms to go couch peeling" and you will see many similar customers being ripped off. They lost all my business and any of my networks business forever. Nice to stand by your customers and product.
3 Updates & Rebuttals
TellUsRTG
Florida,USA
Rooms To Go
#4UPDATE Employee
Wed, December 30, 2015
Are you able to send us your email address?
I sent info
#4Author of original report
Thu, December 24, 2015
I sent picture of receipt and warranty before posting here to tellus@roomstogo.com. That's when I got your sorry message your stuck
TellUsRTG
Florida,USA
Rooms To Go
#4UPDATE Employee
Thu, December 24, 2015
We're sorry to hear about your experience. Would you be able to send us your order info along with pictures of the peeling and overall images of the set to Tellus@Roomstogo.com?