Complaint Review: Rooms To Go

 Purchased a high end leather living room set 01/17/2016 from rooms to go in kennesaw Georgia. After a year I noticed the leather under the recliner foot rest was separated from the stitching. Filed a claim and took a day off work to have their technician come out and document his findings. He said rooms to go would contact me within seven business days. After not hearing from them in over two weeks, I called them. They declined the claim stating that tears are not covered. I have clear pictures showing the leather pulled out of the stitching. After paying $3350.00 for the furniture and an additional $465.00 for the extended warranty, I feel lied to and cheated.