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  • Report:  #1322518

Complaint Review: Rooms to Go

Rooms to Go We purchased a lounge suite aligned with silver studs in October 25,2015. Studs rusting away Sarasota Florida

  • Reported By:
    Tanja Rey — Lakewood Ranch Florida USA
  • Submitted:
    Mon, August 15, 2016
  • Updated:
    Wed, August 17, 2016
*UPDATE Employee: Rooms To Go *Author of original report: Order 19836495

Our lounge suite which we purchused from Rooms to go is alligned with silver studs and started rusting only 8 months after purchase.  We contacted Rooms to Go since we had a warranty.  They refuse to address the problem, since we have moved.  There is no wear and tear on the furniture.  This is clearly a manufacturing fault. 

2 Updates & Rebuttals

Order 19836495

#3Author of original report

Wed, August 17, 2016

 RTG has all the details on file. Order number 19836495

Report Attachments:

TellUsRTG

Florida,

Rooms To Go

#3UPDATE Employee

Wed, August 17, 2016

Sorry to hear about this. Are you able to send us the details along with your order info to Tellus@Roomstogo.com?

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