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  • Report:  #1294457

Complaint Review: RoseGal.com

RoseGal.com I ordered a sweater on-line. Was notified by email that my credit card had been used, the order had been processed and shipped. Internet

  • Reported By:
    Melinda — Loudon New Hampshire USA
  • Submitted:
    Fri, March 18, 2016
  • Updated:
    Wed, July 20, 2016

Approximately one month later, the sweater was received and was stuffed in a small package. When I opened the package, the sweater looked nothing like it did on-line, was totally wrinkled and the sleeves and bottom of the sweater are frayed. This is a totally unacceptable purchase and I wish to return it and receive credit on my credit card immediately. There is no address for which I can do this and there was no invoice or receipt within the package. How do I proceed to contact this company so I can return the sweater and receive credit? I have no idea as referenced above. 

my complaint was filed in previous section of this report.

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