Print the value of index0
  • Report:  #1412913

Complaint Review: Rosegal

Rosegal Li Chunyun, Zambitious S. L. Left Door, 2nd Floor, Block C, San Benito Street 1, 03013 Alicante/Alacant, Alicante, Spain Ordered merchandise that I was not able to return. Suzhou Jiangsu

  • Reported By:
    Amy — South Windsor Connecticut United States
  • Submitted:
    Tue, November 21, 2017
  • Updated:
    Tue, November 21, 2017
  • Rosegal
    Building C4-C6 GLP Park No. 88 Xiandai Avenue
    Suzhou, Jiangsu
    China
  • Phone:
    1-888-320-8188
  • Category:

but I havent I ordered a top from Rosegal that was too small.  I have been trying to contact them several ways on their website, live chat, email, message, phone call, and neither of them have worked. Actually I have tried numerous times to contact them to exchange the top for a smaller size and received no response.  Usually when you order an item the company includes a return form but Rosegal does not.  Their phone number hangs up each time you try and call.  Nobody  answers the phone. I saw this option on your website and thought I would write in.  I am not sure what the next step are from here. Could someone get back to me and let me know?  

Thank you

Respond to this Report!