Complaint Review: Rosegal

I found this website on Polyvore, thinking it would be a legit website to order clothing, which turned out to be a total scam. First let me start by saying only 25 % of my order arrived. And the items that did, could have fit my six 6 year old granddaughter. Stating One Size Fits Most, I didn't know included preschoolers. I tried to contact them by sending them (tickets) as they requested, only to keep getting an automated response asking me to take pictures, and measurements of the toddler clothing, which Zi found rediculous, on top of the fact they never acknowledged charging me for an entire order I never received. 

I gave them my item numbers that were missing, no response. Sent a second ticket, the same response. They won't give me a return address to send the clothing back, which has lead me to contact my bank and report the charges as fraud. Not only did they ruin a Xmas gift for my daughter, they have made me weary of China websites selling clothing, most of them are scams And frauds. Please don't order from Rosegal.com, the pics are fakes, and the clothing is made for children Not adults.