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This company is a total scam. My wife ordered several articles of clothing, and received approximately two thirds of the order. The clothes she did receive were dirty, some not completely stitched, while others the material was so thin they were see through. Needless to say, none of the product was wearable. Disputed with pay pal, and received a $24.00 credit towards a purchase of $115.00. Total scam. Do not purchase from this company.
1 Updates & Rebuttals
nancy
Bakersfield,California,
USA
Urgent solution for the faulty items
#2UPDATE Employee
Thu, January 21, 2016
Dear customer.
Thank you for your important feedback and for letting us about your experience with us.
We wish to let the customer know that we are extremely sorry for their disappointment.
Clearly, we did not meet their expectations and we will work towards creating the best outcome that
everyone can be happy with.
Would you mind sending us your Valid Order Number or Ticket Number?
We will strive even harder to improve the shopping experience for all of our shoppers.
Please kindly check our return and warranty policy
http://www.sammydress.com/m-article-id-16.htm
30 Days Return Warranty
Please contact within 30 days of receiving your item. Faulty products can be returned to us
if they have the following types of quality defects: stains, zipper malfunction, ripped or torn,
poor quality materials, obvious color difference, major difference between the photographed product
and the product received.
Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.
Kind regards
Sammydress Customer Service
http://www.sammydress.com/