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  • Report:  #1359238

Complaint Review: RoseWholesale

RoseWholesale : order online clothing never recieved order international Internet

  • Reported By:
    lizab — Boynton Beach Florida USA
  • Submitted:
    Thu, March 02, 2017
  • Updated:
    Fri, March 03, 2017

Never recieved order.. never got a tracking number .

Was told I had to pay extra after I cmplained for shipping insurance!

Do not waste your money your order my never come but the payment is quickly deducted from your account!

1 Updates & Rebuttals


Rosewholesale Customer Service Center

Alabama,
USA

Solution for your order on rosewholesale.com

#2REBUTTAL Owner of company

Fri, March 03, 2017

Dear lizab,

We apologize for any inconvenience caused.

All of our items can be shipped using varying shipping methods. The method of shipping can be chosen by the customer during the check out process.
Different shipping methods offer different shipping times and we ask that customers select a shipping method that suits them.

After the order has been shipped out, we will send the delivery information to your registered email.
Could you please check it?

Our team has reviewed your complaint and will offer you a solution.Could you please message us your order number?

If any question, please email to support@rosewholesale.com or submit a ticket here:support.rosewholesale.com/ticket/ticket/index.

Rosewholesale Customer Service Center

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