Complaint Review: RoseWholesale RoseGal

Lately I've seen a lot of complaints against this company saying they're rip-off artists, a scam, and so on. I'm not arguing their descriptions, per se, but I am going to give a rundown of my own experiences with RoseWholesale and RoseGal online stores that are apparently under one umbrella company.

I have ordered only once from RoseWholesale.com, and was less than pleased with the result. I got an immediate email confirming my order of six different products and another telling me the shipment had been paid for with funds taken from my account equaling what I ordered. Then the waiting began.

The first email stating my "Order Has Shipped" came through 5 days later; the second came 7 days later; and the third came 15 days later. It basically took them 5 to 15 days to process. More waiting and the first package showed up about a month and half later, with the other two showing up over the next month and a half. A couple of the items looked nothing like the site photos and the dress I ordered, while looking like the site photo, didn't fit. This was also an item that only gave "One-Size" as an option to order sizes.

I have also ordered from RoseGal.com, but only once, and the experience was more or less the same. I ordered three things from their shop and received the first "Shipped" email 5 days later, and the second one 10 days later (than the order date). I received those two packages 8 weeks later, and I am still waiting for the last item from my order to even be shipped, who knows if that will ever happen or if it does, just how long it will take.

So, while the pictures of their clothing might be cute or nice, and the prices are great, it's just not worth the hassle, especially if you're ordering something for an upcoming event, or for a certain season, because there's no exact timeline/science to when you'll actually get what you ordered. So, while I DID receive most of what I have ordered so far, the hassle of waiting and wondering and possibly writing off the amount I spent means I won't be ordering from either company, or any others run by the same company, and I'd suggest you do the same.