Complaint Review: Ross Klein Capital

In October of 2010 I was contacted by this company in relation to a debt which I owed Cash America a payday loan company. I owed $766 to the original creditor. I could not be reached so North East Capital called my parents 7 or 8 times a day trying to find me. I proceeded to contact them at that point and I dealt with Greg Trider. Mr. Trider was very abusive towards me. He threated to sue me over the debt and make it a $1300+ debt instead of a $766 one. I had no money and was only working part-time at the time. The conversation got heated and Mr. Trider ended up telling me to look at myself in the mirror and say DEBTOR DEBTOR DEBTOR. I then hung up on him. After calming down I called back. I spoke with Jon Bomberry who seemed reasonable. I setup a payment plan with Mr. Bomberry to make 6 payments of $83.33 per month. I also had a letter e-mailed to me stating same and that all payments must be made by the 22nd of each month and the final one was due on March 22. I kept to these terms. I sent Western Union Moneygrams usually 1 to 2 weeks before my payments were due. My 5th payment was made over the phone via credit card. I called last week to setup my final payment of $83.33 I could not reach anyone at the company and my calls were not returned.

I finally spoke with Mr. Bomberry on Saturday the 26th. He told me that he was handling the case for another agent and that he did not have my info and  could not reach his boss to close out the account. He told me to call on Monday the 28th in the afternoon and that being a few days late would not be a problem. I told him again that I had been trying to pay since before the deadline but nobody would take my call. I called him on Monday 7 times with no answer and no return. I left repeated messages on their switchboard and I sent an e-mail to them as well. I then sent another e-mail on Tuesday the 29th and called repeatedly and left repeated messages again with no response.

This morning I finally reached Mr. Trider who told me that they were no longer North East Capital and that I owed the entire balance due of $766. I said that I had a written agreement and they had been dodging my calls. He then told me that the debt had been recalled by Advance America the original creditor and that I would be contacted by them. I asked for his supervisor which he refused to let me speak to. I asked for Mr. Bomberry but he was not in the office. Mr. Trider said I should stop calling and sending e-mails harassing him and not to call him ever again. I feel that this company has played a bait and switch. They took my payments in order to reset the 4 year SOL dealine. They never had any intention of allowing me to settle my debt with them as Mr. Trider told me that my agreement was not a signed contract and that I owe the full amount. He stated that many other people were now in the same boat as well. I have been lied to and abused by this company. They are bottom feeders!