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  • Report:  #1508667

Complaint Review: Rotita.com

Rotita.com Did not refund after They asked me to returned item at my expense

  • Reported By:
    Kim — Jupiter Fl United States
  • Submitted:
    Fri, June 04, 2021
  • Updated:
    Fri, June 04, 2021

This company like many others from China ripping off Americans with cheap knockoff clothing. They are selling on Facebook ads and sending clothes that are definitely NOT what is pictured. The refund process, customer service is ridiculous and they have NO intention of refunding you.

After my relentless emails and PayPal escalations they finally sent me a return address I could ship the item back to at my expense for a refund. They offered me a partial refund of less than half of what I paid, I declined and got nothing. Companies like this need to be held accountable and be exposed for the scammers they are!

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