Complaint Review: ROUGH COUNTRY RUSTIC FURNITURE

I ordered a wall art piece for my Veteran Son on November 10., 2017 hoping to give it to him for Christmas. Payment was accepted on November 13, 2017. I was told it would not ship until the first week of February 2018. I have waited for 4 months now and still nothing more than apologies and excuses. I would not do business with this company again in the future.

I am cancelling my order as I feel 4 months is as long as I want to wait. I have read online that people have difficulties with obtaining refunds, I have been in touch with my Bank and look for this to be on ongoing problem as well. I am still disappointed that this purchase did not go as planned. I feel it is my responsibility to warn others who may be inclined to do business with Rough Country Rustic Furniture, located at 7492 Old Highway 60 Mountain Grove, Mo.