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  • Report:  #1224246

Complaint Review: Rover Classic

Rover Classic Saab Classic VSB Enterprises Changed terms of the deal and kept my deposit after we agreed on price Staten Island New York

  • Reported By:
    Phil — Austin Texas USA
  • Submitted:
    Thu, April 23, 2015
  • Updated:
    Thu, April 23, 2015
  • Rover Classic
    145 Storer Ave.
    Staten Island, New York
    USA
  • Phone:
    321-252-7742
  • Category:

Just wanted to let everyone know about my experiences with Rover Classics in Staten Island, NY. I was looking to purchase a 1989 Range Rover County with them that I saw on ebay. After inquiring on the vehicle and speaking with Mike I agreed to purchase the vehicle for a total out the door price of $12,700. This included shipping to Texas. 

I then asked him to send me an invoice and he replied, very rudely, saying he won't send an invoice unless I send him a $500 deposit. I was surprised at his response and felt he was being rude but at that time nothing more. So, I spoke with him just to confirm the condition of the vehicle and the price and afterwards I sent him the deposit. 

After sending him the deposit he sends me an invoice for a HIGHER amount. I said this is different than the amount we agreed on - he suggested that these are all dealer fees that are listed on his website. I told him we had agreed upon an out the door price - of course he disagrees. This made me uncomfortable and also made me question the car itself which he claims was in great shape. So I asked him to refund my deposit and that we no longer have a deal since he changed the price on me. He refused. This all happens in a span of 10 hours and he said his policy is to never refund a deposit even after 1 second of receiving it. Now I know why he wanted me to send him the deposit before he would send me the invoice. I called him asking to refund my deposit and he called me a "d**k". 

I have bought a lot of cars sight unseen and always had a very good experience except this one so wanted to let everyone know about this so no one else loses money to this guy.

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