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  • Report:  #73338

Complaint Review: Royal Buick

Royal Buick failed to honor warrenty on a new vehicle with a bent frame Tucson Arizona

  • Reported By:
    85748 Arizona
  • Submitted:
    Fri, November 28, 2003
  • Updated:
    Sat, December 06, 2003
  • Royal Buick
    4333 E Speedway Blvd
    Tucson, Arizona
    U.S.A.
  • Phone:
    520-290 4158
  • Category:

Spring of 1997 I purchased a new 1997 Buick Skylark from Royal Buick. After several alingment attempts months of going back to the dealer. Arbritration with the better business bureau. Proof the frame was out of alignment. Both the dealer and the manufacturer still instist nothing wrong with the vehicle...

I was stone walled untill I found this website... I have over 25 years of experiance in the automotive field... If the manufacturer or the Dealer will acknowledge the error and correct the frame of the vehicle at the cost of approx $2500 I will let this go I paid approximately $23,000.00 for this vehicle. This has been almost seven years..

Instead of correcting the problem, the Dealer and Manufacturer ask if I would be willing to trade the vehicle in for the next years model. I wish it to be known that the State of Arizona has Lemon Laws in place that is more satisfying to the retailer/wholesaler and completely unfair to the consumer. there should be no time limit or use of the product (milage) the milage of the vehicle should be refered back to when the complaint was first issued....

Aaron
85748, Arizona
U.S.A.

1 Updates & Rebuttals


Brianna

Tucson,
Arizona,
U.S.A.

The State that's all messed up. Arizona..

#2Consumer Comment

Sat, December 06, 2003

This is Arizona. They find that those with money are more important than those without. As a state that holds very strict laws about everything under the sun, has the motto of "come on vacation, leave on probation" and is also very well-known for the fact that it is a "right-to-work" state (which means that an employer can work you as many hours w/out overtime pay, among other ridiculous rules) I'm not surprised that their lemon laws are more for the manufacturer than the consumer. I sympathize and urge everyone to do their research on their state laws, etc. when it comes to spending that kind of cash. If possible, I'd sue.

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