Complaint Review: Royal Holiday And Concord Servicing

Royal Holiday is a Mexico-based timeshare company that specializes in bate & switch, broken promises, scams, and other consumer frauds on a worldwide basis. We were fortunate enough to cancel our timeshare contract within the 5 business day termination period. Royal Holiday and their bullshit collection outfit, Concord Servicing, still tried giving us a hard time claiming that they did not approve/authorize the termination. We filed a complaint with Profeco, U.S. Embassy, and our credit card commpany. Our credit card investigated, reviewed our documentations, and refunded all of our money back. I'm still in contact with Profeco and U.S. Embassy because if there's one company you want to see bankrupted. This is it. If Mexico, Arizona, or Florida AG's get enough complaints against Royal Holiday, your persistent complaints may help bring down this company without costing yourself a dime. Concord Servicing is a Arizona based company and mouthpiece for Royal Holiday. If they're breaking U.S. collection laws, document it so you can use it against them later.

CONTACTS:

Members from USA, Canada and the Bahamas
Royal Holiday
PMB. # 281 5727 NW 7th Street
Miami, FL. 33126-3105, USA
Ph: 1 866 944 2525
1 800 961 1810
Fax. 1 800 961 1810 option 3
service@royal-holiday.com

Members from Mexico and Central America
Mexico
Insurgentes Sur 1999,
Col. Guadalupe Inn
01020 Mexico City, Mexico Ph: (52) 5627 8800
Fax. (52) 5627 8843
servicio@royal-holiday.com

Concord Servicing Corporation
4725 North Scottsdale Rd.
Suite #300 Scottsdale, AZ 85251, USA Ph: (480) 998-7585
Fax. (480) 951-8879

http://www.profeco.gob.mx/consumidor/denuncias1.asp#extranjeros
*Scroll midway down for complaint process for U.S. residents

American Embassy in Mexico City
Paseo de la Reforma 305
Colonia Cuauhtemoc
06500 Mexico, D.F.
E-MAIL: ccs@usembassy.net.mx

From Mexico:
Tel : ( 01-55 ) 5080-2000
Fax: ( 01-55 ) 5525-5040
From the U.S.:
Tel: 011-52-55-5080-2000
Fax: 011-52-55-5525-5040

*Profeco will get the ball rolling but if you don't hear anything from them in couple weeks, email the U.S. Embassy for a Profeco inquiry and update on your case.

www.mexicolaw.com -
Good reference for your rights in Mexico.

http://www.ftc.gov/ftc/consumer.htm -
Federal Trade Commission's web site. Automated complaint page. They listen, log the complaints.
xxxxxx@yahoo.com
Washington, District of Columbia
U.S.A.

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.