Complaint Review: Royal Holiday Club

Definition of Fraud: wrongful or criminal deception intended to result in financial or personal gain.

October 19, 2004, My ex fiancé and I were on a vacation in Aruba and a woman came up to us and asked

us if we could help her out and come inside to talk with her boss about vacations. When we said "No"

she begged us and said her job depended on it. So we relented and went to see her boss.

Then, we were asked to have a seat and the guy introduced himself to the two of us.

We exchanged pleasantries and that was when he started with his presentation.

The guy told us if we plan on going on more vacations in the future and

how much they would cost and that by purchasing a vacation package that was

based on points rather than buying a week that we could go any time of year.

My ex and I already had a timeshare mortgage with Flagship we were paying and told the

sales person that we really could not afford another large purchase at this time. And we

thanked him, but he kept talking and said that he was not supposed to do this but he crossed out

a bunch of figures and said we can give it

to us at "this said price". I remember looking at my ex shaking my head "no".

My ex told him that this was not the time and that we really could not

afford another expense. He verbally told us to stop paying on the other timeshare.

That people do it all the time. But he kept telling us it will be a huge tax write

off, that it was an investment, and that we could rent or sell our membership at any time.

 Told us the value would increase in time and we could sell it for three times as much of

what we purchased. He said that the years that we don't go on vacation there are many people

who would jump at the change to use our points. Then my ex told him that we needed to talk it

over and that we would come back and he told us that if we left he might not be able to

guarantee this price since there were only a certain amount of people they could

 offer this "special price" to. We felt very much under pressure. Then, the sales

 rep told us about a "small" maintenance fee that we would have to pay every year but it was fixed amount and it would never increase.

But told us to think about what we would be getting in return. We both were hesitate but he then

 told us if someone else were to come after we leave they would get the "special" price.

So as you know we ended up with this Royal Club Membership that has NEVER EVER pan out to

what we were promised. We have never been on a vacation with Royal Holiday. After we paid

the mortgage off we plus the yearly maintenance fees we could not afford to go on a vacation.

So we tried to do what the reprehensive told us. We tried to sell it! We tried to rent it!

We tried to donate it! We could not even give it away and I lost money to scammers saying

they could sell it for me. I have filed complaints with the BBB,

the Financial Protection Consumer Bureau, and the AG of Maryland and Royal Holiday

continues to refuse to pay me back all my money. I will not except any deal unless they

 pay me every cent they owe me since 2004 or release me from the fraudulent misrepresentation

of the contract. The Quality Supervisor John Forseca is a bully and keeps calling and giving me the

same options to pay them which I told them I can no longer afford and will no longer be their victim.

I have been financially violated by Royal Holiday. I have paid them $15,925 and I would like

my money back. I know they are so dishonest that I will not get any of my money back but that is the type

company they are.

Please help me retrieve my money from this dishonest Fraudulent vacation Club.  I would also like to see who wants to file a class action lawsuit of fraud against Royal Holiday Club.  

 The Royal Holiday employee that is responsible for harassing me and refusing to refund all my money and terminate my contract is named:

 John Fonseca aka Juan Angel Fonseca Valencia

 Quality Assurance Supervisor

Toll free 1800-961-1810 ext. 2638

www.royal-holiday.com 

jfonseca@royal-holiday.com