Complaint Review: Royal Prestige - 21st Century RP

My fiance and I were called by 21st Century / Royal Prestige. They told us we had been picked from a bridal show we attened to win "free" vacations and other things. We went to this small seminar and that's where we got sucked into purchasing these "life saving" pots and pans.

Just like the other couples I read about, we were lied to and ripped off. We were told in this 90 minute lecture these were "life saving" pots and pans. Of course we wanted to live healthy lives together and raise children without poisoning them with our old cookware. We purchased alomst $3,000.00 worth of merchandise! We even purchased some for my mother because they had us so concerned. At the time we didn't realize we had been lied to and ripped off so badly.

After we recived our "highest quality products" we slowly started to learn we had made a horrible decision. One of the kitchen utensils we ordered was damaged. I tried to call our salesman, Ken who also says he's the regional vice president, but the phone number he gave us was disconnected! Two of our pans have already stained.

When we called the eight hundred number the representative told us we probably didn't clean them correctly(I followed all the directions sent with the order). The forty dollar cookbook is not what Ken said it was. I asked him before we made the purchase how to cook several things with this cookware and he said the cookbook has everything in it. It only has a handful of recipes in it. We still haven't received the "free" vacation package either (which I could care less about now because it will only cost us more). By this point we were very disappointed and disgusted with whole experience. We called Royal Prestige to try to return the items and get our $392.88 deposit back and not have to pay the remaining balance of $2,400.00. We were told that's not possible. That's when I went on the computer to look further for help and found rip-off reports and learned many other couples are going through the same thing.

My fiance and I feel like we were lied to and totally ripped off by Royal Prestige. Boy they really know how to pick their prey! Happy couples starting a new life together who only want the best for each other and their future. I hope enough people read these horror stories before getting sucked in. Thanks for reading!

Lauren
Pennsauken, New Jersey
U.S.A.