Rparts.com, Refrigeration Parts Solutions Beware Return Policy! You are better off sourcing locally. Internet
If you are planning on buying from www.rparts.com, a supplier of refrigeration parts for boats, RV's, and commercial systems, BEWARE of their return policy. The policy will only let you return parts within 48 hours, and even then charges a 20% restocking fee!!
If you are planning on installing a refrigeration system or have done it before you are well aware that it it sensible to order extra components in case your layout changes or a few solders go awry. Rparts.com's return policy makes it impossible to return these parts. Had I known this I would have sourced locally - saving both time (no waiting for shipping) and money, since I wouldn't have wasted the extra parts (which totaled $45 on a $130 order, not counting shipping).
Bottom line - get your refrigeration components locally unless you are 100% sure you know exactly what you want and have 0% error rate on your install.
K b
Lancaster, Pennsylvania
U.S.A.
1 Updates & Rebuttals
K bennnett
Lancaster,Pennsylvania,
U.S.A.
Rparts.com Address & Phone
#2Author of original report
Fri, January 23, 2009
I have located the address and phone number for Refrigeration Parts Solution, despite their efforts to hide them. You'll get a pretty good indication of their idea of customer service by simply listening to the voice mail message.
Refrigeration Parts Solution
2845 Chapman
Oakland, CA 94601
510-436-2765