RSS Publishing I requested a CD for Grant Proposals, I recevied cd and then charged extra fee of $59.95 Las Vegas Nevada
I requested the CD for writing proposals for grants, and I paid the the requested amount of $1.98, which had to be paid by credit card only.
I received the CD, but was charged an additional $59.95, that I was not aware of in the presentation on-line.
I would not have requested the CD, if I had known about the additional charge.
Jacki
St. Stephens Church, Virginia
U.S.A.
1 Updates & Rebuttals
Grants.com
Las Vagas,,Nevada,
U.S.A.
Manager
#2UPDATE Employee
Fri, May 22, 2009
Dear Jacki,
We offer our apologies. We have checked your records which shows you have exceed the trail period and that is the reason you have been charged. You have joined on 02 February 2009 and have cancelled your account on 11 February 2009.
When ordering the free CD, you have also signed up for a 7-Day Free Trial to the Grant Search Center membership site, which can help you get Government & Private grants using the tools and strategies inside. After the 7-Day Free Trial period, you continue to enjoy full membership at an affordable $59.95 per month billed automatically to your credit card if you do not cancel. You also agreed to the 14 day bonus trial to Paid Surveys Database for $17.67 a month thereafter, should you choose not to cancel.
We do our best to disclose this as it is stated on the sales page, the order page, and on the thank you page after placing your order. You can also see that it is disclosed in the Terms and Conditions of the offer. Rest assured, this free trial offer can be cancelled at anytime during the trial periods or anytime thereafter by simply calling (866)-528-6550 (Mon-Fri 9.00AM to 6.00PM CST) or online as outlined. You can also cancel by going to www.grantsc.com
If you still have any concerns or question please call us on 866-528-6550 or you can email us at support@grantsc.com
Sincerely,
Tom