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  • Report:  #1386569

Complaint Review: Rufus Design

Rufus Design Ryan Cathrall Never received products that I ordered, and never received a refund. Internet

  • Reported By:
    Colorado USA
  • Submitted:
    Wed, July 19, 2017
  • Updated:
    Wed, July 19, 2017

Beware! I purchased custom cycling clothing from this site that was never produced and was never shipped. The owner, Ryan Cathrall does not respond to any request for communication and has not issued refunds to his customers. Ryan has claimed that the items in question are delayed due to manufacturing issues, although I have contacted the manufacturer and Ryan has, in fact, canceled the order. Any attempt to contact Ryan has been ignored, and as of this post, he is nine months past his original shipping date... and still no refund.

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