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  • Report:  #616191

Complaint Review: Run Local Locksmith

Run Local Locksmith $29 Cary Locksmith SCAM - Beware , Internet

  • Reported By:
    caniac — Cary North Carolina United States of America
  • Submitted:
    Tue, June 22, 2010
  • Updated:
    Wed, January 25, 2012
*Consumer Comment: Run Local Locksmith is the best one *Consumer Comment: Run Local Locksmith is Good *General Comment: They offer lock installation, lock repair, and installation of locks *General Comment: Best Services are offered by Run Local Locksmith *General Comment: Run local locksmith are great *Consumer Comment: Services of run Local locksmith *General Comment: Run local locksmith are good *Author of original report: They are in Jail! *Consumer Comment: Very cooperative and very intelligent *REBUTTAL Owner of company: The team of Run Local Locksmith was extremely courteous and professional over the phone. *REBUTTAL Individual responds: Measured and careful approach of Run Local Locksmith *Consumer Comment: Run Local Locksmith *Consumer Comment: Expert Locksmiths -- Automobile *Consumer Comment: Fast response Run Local Locksmith service *Consumer Comment: run local Loksmith saved loss of a work day *Consumer Comment: Run Local Locksmith ran to save my life. *REBUTTAL Owner of company: The well equipped Run Local Lockmsith *Consumer Comment: Run local locksmith are genuine *REBUTTAL Owner of company: Run Lock Locksmith saved 13 lives *Consumer Comment: Run Local Locksmith verifies me before unlocking the door!! *Consumer Comment: Run Local Locksmith provides services in snowy conditions, warms up hearts *Consumer Comment: Total rip off. *General Comment: Run Local Locksmith Scammed my son *REBUTTAL Owner of company: The rebuttals are all phony *General Comment: This company really does rip people off! *Consumer Comment: phony positive rebuttals

I have a very old dog ( 15 and that's 105 in human years).  She has bad hips and can only go down the front steps to use the bathroom.  My key was jammed in the lock and I couldn't get the door open.  I looked for the closest locksmith online. I called one Named "$29 Cary Locksmith" that had an address just around the corner from where I live.  My first clue that something was wrong should have been when they had no idea where my address was when I called and no familiararity of the area. I was just so desperate to let my dog out that I ignored that red flag.  My second clue should have been the unmarked vehicle.  The guy dismantled the lock in about 30 seconds, layed all of the innards on my oriental carpet in the foyer (oil??? dirt???)and told me that in addition to the $29 just for showing up it was another $95.00 to "unlock" the door.  He said that the lock needed to be replaced and so did the bottom one for an additional $185.00.  The stuff he put in doesn't even have a name brand on it. Then he added some made up number for tax for a total of $335 for about 30 minutes worth of crappy work.  When I got back to the office,  I did some investigating and found out that the advertised address that I thought was right around the corner was FAKE and that I probably could have bought a new door, locks and all for $3335.00. I also found that this SCAM is repeated all over the USA.  Learn from my ignorance and find a LOCAL, liscenced locksmith with a real brick and mortar store.  Not some shady rip-off company.

26 Updates & Rebuttals


John

Congers,
New York,
United States of America

phony positive rebuttals

#27Consumer Comment

Wed, January 25, 2012

I have been reading the bad reports about Run Local Locksmith and wanted to add my two cents.  My next door neighbor was locked out of his house and called them to come out and unlock his door. Upon arrival the so called tech said that Schlage locks cannot be picked so it must be drilled.  He never even attempted to pick the lock.  He charged the person 425.00 to drill out the lock, 125.00 for a new kwikset lock that retails for around 25.00 and 65.00 install it. With tax it came to around 650.00.  
This is the worst type of over pricing I have ever seen.  This job if done by a professional locksmith should not have cost more than 150.00.  This job took place at 9am in the morning on a Monday.  They say they are fare.  I notice all the positive reports or rebuttals are being written by people who have no understanding of the English language.  Is that because they are being written by foreigners.  I wonder. Bad reports, good English, good reports, bad English. You be the judge. Do not use them.


Suzette

centreville,
Alabama,
United States of America

This company really does rip people off!

#27General Comment

Tue, January 24, 2012

The person responding to the original complaint is either the owner or the operator for local lockouts. I attempted to call her and she was VERY RUDE to me. She refused to listen to me. This company charged $180 for a lockout!! Ridiculous!!!


John

Congers,
New York,
United States of America

The rebuttals are all phony

#27REBUTTAL Owner of company

Wed, January 18, 2012

I see these rebuttals that are written in the positive way to make run local locksmith look good.  If you look closely at the language and the way it is written you can tell it is not written by anyone who knows the english language.  It is full of small grammatical errors, and the misuse of other words.  I gues it must have been written by the israels themselves.  Who are they trying to kid.  Go back to your country and rob from your own.  And to think we actually consider your country our ally.


John

Ypsilanti,
Michigan,
United States of America

Run Local Locksmith Scammed my son

#27General Comment

Mon, November 28, 2011

My wife and I were in Kentucky when we received a call from our son in Michigan saying he had locked himself out of our house and needed to know what to do. We told him to call a locksmith. He went to the police station just down the street who in turn looked up locksmith and gave him the name of the first one that came up. RunLocal Locksmith.

When the locksmith got to our house he did not know how to use the master key set that he had and after about 45 minutes drilled out the core (which he told my son would cost an extra $90 but would do it if he gave him $30 in cash, which my son's friend gave him.)

After drilling out the core he did not re-key it and charged my son $169 for a total of $199.

I would not recommend this company to anyone.


afxcrazy

Oakland,
New Jersey,
United States of America

Total rip off.

#27Consumer Comment

Mon, September 26, 2011



Called these guys to re key three home depot locks. The add sounded good $15 show up charge $19 and up per lock. So I figured why not. The guy gets here looks at the lock and wants $60 each !! I said there home depot chepos not medico's he agrees and puts me on with his boss. He apologizes and offers to do it for $50 each !!! LOL!!! I told them no and they demanded the $15 show up charge. It's a classic example of the ol'bait and switch. I feel bad for anyone who calls these type guys in urgent need as they will squeeze every last dime out of you if they can. Just go to the local store in town you know they are bonded and legit. You wont save any money with these guys and you are not sure of the type person doing the locks(copies for thieves).


akirasimpson23

United States of America

Run Local Locksmith provides services in snowy conditions, warms up hearts

#27Consumer Comment

Fri, February 11, 2011

I was at my friend’s place, some 50 km away from my home, when it began to snow heavily and, being busy in the party, I forgot that my car is parked outside. When I came to the car to drive back home, I found that the ignition and the transponder keys of the switch of my car was not working. I found the run-local locksmith from my mobile and asked them to send a specialist for the same. I wondered whether any one would be coming in these weather conditions. To my pleasant surprise, he did turn up ion the next 30 minutes and changed the keys for me. Though I still could not go back home, I appreciate the sense of commitment of the locksmiths of the company.


jennifer.moss38

New York,
New York,
United States of America

Run Local Locksmith verifies me before unlocking the door!!

#27Consumer Comment

Sat, February 05, 2011

I called Run Local Locksmith for unbolting the main door of the house. My husband had taken it with him by mistake on his week long trip. The other set was at his office whose key in turn was inside the house. I was quite amazed to find the locksmith ask me to prove that this is my house before he begins to open the locks. Usually, it is the locksmiths who are expected to show their IDs or licenses only. Thankfully, I had the car papers as well as the driving license which proved the same. After opening the lock and taking he apologized for inconvenience and narrated the reasons for asking the same. It is good to see such professionalism by the company for enhanced security. Other companies shall also emulate the same and the customers shall cooperate as well.


johnny rawl

United States of America

Run Lock Locksmith saved 13 lives

#27REBUTTAL Owner of company

Thu, January 27, 2011

That a locksmith would be of such a vital help to me was not in my farthest imagination. I have a business of making the automotive parts and the best of access control systems are installed. Due to a short circuit a section caught fire with about 13 people trapped inside. The heavy duty doors went jammed. Coincidentally, a locksmith working in the next factory saw the blazes coming out and came running to our factory along with the owner of the other factory. He showed his ID card and sought permission to open it. In the next ten minutes, the door was opened, much to the relief of everyone. I called his company, Run Local Locksmith and informed and thanked them for the same. We gave him cash reward, not just his costs.


Shirley

Bravoba,
United States of America

Run local locksmith are genuine

#27Consumer Comment

Tue, January 18, 2011

Run local locksmith are genuine and do not bother about what others say. This is an open field, and most of them are competitors. So I m again saying that ignore all those unrelevent comments. They are only competitors. So Run local locksmith technicians are highly trained and driving a fully equipped locksmith vehicle and ready to meet the needs of any job at our home. Whether we have lockout situation, need to change locks or re-key our locks. Once we call Run local locksmith, there professional locksmith will arrive our home with the fastest response time, and he will explain the newest types of locks to us and make recommendations based on our unique needs-customer satisfaction guarantee! Call them today for all your residential locksmith needs. I hope if you people take there help now probably it would be best.


johnny rawl

United States of America

The well equipped Run Local Lockmsith

#27REBUTTAL Owner of company

Mon, January 17, 2011

I am a jewellery retailer and I use the ultra modern safety vault having three levels of access for the stock-in-trade. Being an electronic machine, its locks got struck up andjammed when there some electric fault in the mains supply. Even after the power supply was restored, the locks were dysfunctional. I called up the Run Local Locksmith onreference from the neighbouring jeweller. After making the initial checks and trying a few things, they were able to open it up after some half an hour of labour. I have neverseen the tools which he used for doing the job. No doubt they are the best equipped to handle the most complex tasks.


johnbowis

Traverse City,
Michigan,
USA

Run Local Locksmith ran to save my life.

#27Consumer Comment

Tue, January 04, 2011

I must admit that I received help from a very unlikely source in the most crucial juncture of my life. I got trapped inside my car when it met with the accident. Central locking system got jammed. The people came rushing in but I could not move since leg was struck and it was bleeding. A person from the people who had gathered nearby called a locksmith, who opened the car door and rescued me from inside it. The doctor later told me that I had received a very timely help and more bleeding could have contributed to low blood pressure. The person who called the locksmith told me that the person was from Run Local Locksmith, who literally ran to save my life.


adam Hudson

Michigan,
United States of America

run local Loksmith saved loss of a work day

#27Consumer Comment

Tue, December 28, 2010

I have taken the services of a locksmith from the Run Local Locksmith Company in the recent past when I had some error in my bio-metric security system. Frankly, I did not believe that I can get it mended in so less a time! I was thinking that the whole day will be lost since the access door for the some of the employees did not open up and they were kept waiting outside until the door was opened by a special locksmith.

 

 

It is quite amazing that the internet resources carry all that trash opposing this company. I think there is some highly disgruntled source behind this vengeance filled conduct of making totally false and baseless complaints against the company.


Sandra Davis

United States of America

Fast response Run Local Locksmith service

#27Consumer Comment

Fri, December 24, 2010

I left my three year old kid in the room and went to the kitchen to take the food. Due to the force of wind, the door of the room got bolted automatically and my kid got locked up inside the room. The lock required the key to get unbolted from outside of the room and, to add to the problem, I got the key locked up inside the room as well.
Though I could see what my kid was up to from the window, I had to seek locksmith help. I found Run Local Locksmith while searching through the net and called them.
Thinking that it might take them some time to come, I tried opening the window panes for reaching the door lock. To may astonishment, the locksmith was here within the next 15 minutes and he did not take more than 10 minutes to open the door. So, the problem was solved with a remarkable speed.


Richard James

centre line,
Michigan,
United States of America

Expert Locksmiths -- Automobile

#27Consumer Comment

Tue, December 14, 2010

The keys of my BMW got locked inside it accidentally. I used the internet to find who can open its door without any damage. The first few calls to the service providers were either transferred to the automated voice recorders or were not responded at all, which I found quite strange. Run Local Locksmith not only took the call at 2 in night but also sent the expert automobile locksmith within next 25 minutes.


Paul Smith

Michigan,
Michigan,
United States of America

Run Local Locksmith

#27Consumer Comment

Wed, December 08, 2010

Let me be honest. When I called the locksmith from the Run Local Locksmith company, he was indeed there in the next 15 minutes. The person did take some time to rekey the door but I think it was due to his measured and careful approach. And, he was carrying his locksmith license as the proof his authenticity.


Paul Smith

Michigan,
Michigan,
United States of America

Measured and careful approach of Run Local Locksmith

#27REBUTTAL Individual responds

Tue, December 07, 2010

Let me be honest. When I called the locksmith from the Run Local Locksmith company, he was indeed there in the next 15 minutes. The person did take some time to rekey the door but I think it was due to his measured and careful approach. And, he was carrying his locksmith license as the proof his authenticity.


Hoodle

Virginia Beach,
Virginia,
United States of America

The team of Run Local Locksmith was extremely courteous and professional over the phone.

#27REBUTTAL Owner of company

Fri, December 03, 2010

Fairly priced, and they showed up on the time and were very professional. I will definitely keep Run Local Locksmith in my cell phone for future use, and i would recommend them to anyone else looking for an affordable and professional locksmith. Not only were they fast but also efficient in their job. They cleaned up the place after installing lock which look quite sophisticated system.


Johanna Taylor

Sebring,
Florida,
United States of America

Very cooperative and very intelligent

#27Consumer Comment

Sat, November 27, 2010

What to say abt run local locksmith. They had save my life when i was locked in basement. They are the only persons who came as soon as possible. They had showed me there latest technology tools, which makes there work easy. They unlock my door and also repaired it again. They are very humble. Very cooperative and very intelligent too. I am very much sorry for them bcaz people talk rough abt them and my experience was opposite to the complaints. They are good and thats my opinion.


caniac

Cary,
North Carolina,
United States of America

They are in Jail!

#27Author of original report

Thu, November 18, 2010

Google "WRAL Investigates Illegal Locksmiths".  This is a phony company and Johanna Taylor, Aaron Rodgers and James of Canada are making these same positive comments about this fake, rip-off company all over the internet.  Do your homework - Google "Locksmith Scams" "Israeli Locksmith Mafia".  It is an eye-opener.  These folks use the internet to post fake positive reviews all over the place.  Call your states Locksmith Licensing Buerau to find a real locksmith.  These scammers go by many names.  Beware


Aaron Rodgerss

Hutto,
Texas,
United States of America

Run local locksmith are good

#27General Comment

Wed, November 17, 2010

I am totaly agree with comments. The team was so humble and wonderful in cooperation. They offer lock installation, lock repair, and installation of all types of locks. They carry locks for all of your security needs. They charge a $15 service fee for every customer visit they make. The total cost of our job will depend on the services rendered as labor plus materials purchased along with the $15 service call. Run Local can help us make a great first impression, starting at the front door and continuing throughout the house, while offering the best security a homeowner can buy. They repair and replace all automobiles, cars, trucks or RV keys. They do emergency opening of doors and trunks. There locksmiths, specializing in, fast lock out services, replace or repair lost and broken keys, they do key cutting services for all makes and models on site. One of there technicians can and will come to you and get you back on the road. Need a transponder chip key or a high security vehicle key duplicated. Run local locksmiths will provide you with the best service at the best price.


Shirley

Bravoba,
United States of America

Services of run Local locksmith

#27Consumer Comment

Thu, November 11, 2010



I seriously do not have a clue about why everyone is criticizing the services of run Local locksmith . I took services from them just a week back and it was the best services I could ever get. The team was so humble and wonderful in cooperation and the charges levied were exactly explained to us and the same are visible on the website.

Best Services are offered by them presently I have even given there reference to some of my friends living in here are one of them called me saying that the team is too good in delivering services and very efficient and knowledgeable in the area of expertise.

I am really really happy . I hope if you people take there help now probably it would be best . Try them once (888) 686-3088


James Canada

ON,
Other,
Canada

Run local locksmith are great

#27General Comment

Wed, November 03, 2010

I agree with the services offered by Run local locksmith are great and worth the amount spend . They offer a variety of services at reasonable cost with a lot of efficiency and in specified time. They offer Lock installation, lock repair, and installation of all types of locks. They carry locks for all of your security needs. They charge a $19 service fee for every customer visit they make. The total cost of your job will depend on the services rendered as labor plus materials purchased along with the $19 service call. They have great prices with great customer service and you benefit from there fantastic 15-minute response time, which is the time from which your call is received until the time that your locksmith is dispatched. They offer a 90-day guarantee on all of our work. They have clearly mentioned in there website http://www.run-local-locksmith.com/ that the charges $19 are service charges of technician going to someone's place then other charges are based on the services and type of Installation. Now these charges as you said are too high are generally levied by any locksmith company. This is a reasonable and normal cost in keeping this consideration that the services are too great.


James Canada

ON,
Other,
Canada

Best Services are offered by Run Local Locksmith

#27General Comment

Wed, November 03, 2010

I agree with the services offered by Run local
locksmith are great and worth the amount spend . They offer a variety of services at
reasonable cost with a lot of efficiency and in
specified time. They offer Lock installation, lock
repair, and installation of all types of locks. They carry locks for all
of your security needs. They charge a $19 service fee for every
customer visit they make. The total cost of your job will depend on the
services rendered as labor plus materials purchased along with
the $19 service call. They have great prices with great customer
service and you benefit from there fantastic 15-minute response time,
which is the time from which your call is received until the time that
your locksmith is dispatched. They offer a 90-day guarantee on all of
our work. They have clearly mentioned in there
website http://www.run-local-locksmith.com/ that the charges $19 are
service charges of technician going to someones place then other
charges are based on the services and type of installation. Now these
charges as you said are too high are generally levied by any locksmith
company. This is a reasonable and normal cost in keeping this
consideration that the services are too great.


James Canada

ON,
Other,
Canada

They offer lock installation, lock repair, and installation of locks

#27General Comment

Tue, November 02, 2010

They are*professional locksmiths are licensed, bonded and insured! They
offer lock installation, lock repair, and installation of locks with
pick-proof cylinders. They carry low, medium, and high security locks
for all of your security needs. They*charge a $15 service fee for every
customer visit we make. The total cost of your job will depend on the
services rendered as labor plus materials purchased along with the $15
service call. Come and enjoy our great prices and great customer service
when you benefit from our fantastic 15-minute response time, which is
the time from which your call is received until the time that your
service technician is dispatched and dont forget about our 90-day
guarantee on all of our work.


Johanna Taylor

Sebring,
Florida,
United States of America

Run Local Locksmith is Good

#27Consumer Comment

Fri, October 15, 2010

I seriously do not have a clue about why everyone is criticizing the services of run Local locksmith . I took services from them just a week back and it was the best services I could ever get. The team was so humble and wonderful in cooperation and the charges levied were exactly explained to us and the same are visible on the website. Best Services are offered by them presently I have even given there reference to some of my friends living in here are one of them called me saying that the team is too good in delivering services and very efficient and knowledgeable in the area of expertise. I am really really happy . I hope if you people take there help now probably it would be best . Try them once (888) 686-3088


Johanna Taylor

Sebring,
Florida,
United States of America

Run Local Locksmith is the best one

#27Consumer Comment

Fri, October 15, 2010

I have used services of Run Local Locksmith . They are best in offering Locksmith services and are best in the area. They are a large organization with many branches across USA and other regions.

The service cost is $19 for the technician visit plus the charges of the services being offered levy.

The key duplication services, lock repair services etc are provided at reasonable cost.

I hope such things don't happen with you again . However call them when you need locksmiths the most

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