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  • Report:  #1474431

Complaint Review: RuralKing.com

RuralKing.com Silent Strike 245 crossbow Unsafe product, No refund Tiffin Ohio

  • Reported By:
    Tom C — United States
  • Submitted:
    Thu, February 28, 2019
  • Updated:
    Fri, March 01, 2019

RuralKing.com

Re: Silent Strike 245

Instructions extremely vague.

Visibility is terrible.

Does not properly show string setup.

First it shows one string then two.

From the very beginning concave washer not supplied.

Foot hold bracket can not use screws provided you have to remove plates to attach foot hold.

Page 7 shows a series of pulleys which appears not to even be for this crossbow.

Someone will be seriously injured attempting to follow these instructions and it's not going to be me and I hope it will not be someone else.

My suggestion to you would be try assembling a unit with your XB-21 instructions and then rewrite to match.

 

I will be posting this on every feedback internet site I can find

 

When trying to return this item here is their response:

 

Your order #000691345-1 has been updated with a status of Complete.

You can check the status of your order by logging into your account.

If you have questions about your order, you can email us at customerservice@ruralking.com .

 

Hello, in processing your customer care ticket we are unable to return the item since the item ordered is a crossbow.

This is a company policy and I do apologize for the inconvenience.

If you have further questions contact customer service at 1-800-561-1752.

 

Thank you, ruralking.com

 

Tom C

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