Complaint Review: Rush Fitness

I heard radio ads for the Rush fitness center offering 50% off the joining fee and a years free membership dues. Sounded too good to be true and against my better nature I went to have a look. Of course it was too good to be true, you have to sign up for 3 years to get the additional free year. But they had me on site.

Decided to give it a try and asked if I could join for two months to see if I like it and make a longer term commitment if I did. No problem it's just a higher fee of $59 / month for month to month membership. I duly paid my joining fee and two month membership. Worked out for a month, nice gym with good equipment. Today one month after joining they charge my credit card with a further $59. Must be a mistake I think, I'll speak to them when I go to work out tonight.

No mistake I'm told, you should have read the contract (small print) properly. What I was told and what's in the contract are different. Bad taste in mouth so I have canceled membership. Total cost $276 for for one months working out. No flexibility, no refund.

If you do join this gym, just make sure you know what you are getting into. My fault, I didn't.



John
Summerfield, North Carolina
U.S.A.