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  • Report:  #218681

Complaint Review: Rusk Jones Outdoor Conceptions Group

Rusk Jones, Outdoor Conceptions Group Con man with another con, Theft of services, failure to pay for work provided Cumming Georgia

  • Reported By:
    Atlanta Georgia
  • Submitted:
    Thu, November 02, 2006
  • Updated:
    Wed, February 28, 2007
  • Rusk Jones , Outdoor Conceptions Group
    327 Dahlonga St Suite 803
    Cumming, Georgia
    U.S.A.
  • Phone:
    770-205-2633
  • Category:

My company was hired by "Rusk Jones " of "Outdoor Conceptions Group" to provide some work on a few projects. We were unaware of Rusk Jones past history and problems.

We provided excellent work for the clients and the clients were always pleased with the quality and final product. We unfortunally did this work without a signed contract we had been working off verbal contracts to this point, and "Rusk Jones" refused to sign a contract on the last job. We dealt directly with the client because "Rusk Jones" was always absent when crucial decisions were to be made and would not answer his phone. We were left dealing with all the "illegal alien workers" that "Rusk Jones" of "Outdoor Conceptions Group" employ's and this caused a great deal of communication problems becuase they did not want to understand english when there was a problem.We completed the job that was required of us but we were not paid the entire balance that was agreed upon prior to the job when the client paid the money directly to "Rusk Jones" of "Outdoor Conceptions Group". We made the changes that the client requested and told them of the cost they said that they understood and that they would settle up with "Rusk Jones".

We later found out after "Rusk Jones" had done this to other contractors we lost a total of $2800.00 dollars off two jobs. The man will lie to you as if you were not even there and he is a professional con man. We have seen the wrecked he leaves the jobs in and then will not repair all the damage caused by his crews or faulty workmanship, we have had every customer complain to us about this but we cannot do anything about thier work, just ours,. We still have a realationship with most of the clients that we wroked for so that in itself speaks volumes about our work and character.

We now use CONTRACTS FOR ALL WORK AND HAVE A PROVISION TO ADDRESS CHANGE ORDERS'S. We will not start a job until a contract has been signed and all questions answered.All I can say is BEWARE of this CON MAN "RUSK JONES".

Anonymous
Atlanta, Georgia
U.S.A.

2 Updates & Rebuttals


Mark

Canton Ga.,
Georgia,
U.S.A.

Updated Information

#3Author of original report

Wed, February 28, 2007

MR RUSK JONES is wrong on many points,

1.)YES, we are a small company,this is by design, We worked for MR.RUSK JONES for over a year. MR. RUSK JONES invited us to come work for his company after seeing another project we completed for another local company, which is used as the feature ad for the architect. The work which was substandard and mostly un-permitted,was the work that "We Called Into Question", done by his own employees that would not even come close to meeting any codes.We can provide customer names and jobs location.

2.)My company does carry General Liabilty, but since we have less than 10 Employees, we are not REQUIRED BY STATE LAW, to carry workers Compensation, we carry this privately. MR. RUSK JONES Does not Carry ANY WORKERS COMPENSATION to Date for his "crews", which consist of illegal aliens and/or undocumented workers.One of many links is provide to show the real character of the individual whom we had the misfortune of dealing with.

From The State of Georgia Insurance Commissioners Office inscomm.state.ga.us/ANNOUNCEMENTS/OTR-TRO-041702.pdf or you can choose the United States General Accounting Offices hearing report,
gao.gov/new.items/d04512t.pdf or the press release provide by the United State Department Of Labor dol.gov/ebsa/newsroom/docs/pr061802.doc

3.)As to the erronous claim that our work was substandard, that is an offesivly outragous lie. We did the work AS REQUESTED BY MR. RUSK JONES when it would not meet code conditions, we were instructed by MR.RUSK JONES to make all neccasary corrections EVEN ON WORK DONE BY HIS EMPLOYEES.Example we were contracted to construct a 14' high cedar pergola which we did, then found out that the fireplace was only 12" high.When we brought this to MR. RUSK JONES and the homeowners attention to inform them that this was a bad design by MR.RUSK JONES and a major fire hazard. Mr.RUSK JONES told us to get with the homeowner and make it right with him,Because he needed a draw, as was the case on many occasions. When we explaned the problem to the homeowner and provided a solution, and the homeowner, PAID MR.JONES for the extra work which we NEVER recieved the full amount. Working with MR.RUSK JONES cost us much more time and multiple trips due to his inabilty to schedule and properly prepare a job.

BOTTOM LINE: You have to question the character of an individual that woulds take insurance premiums from hard-working people and drive many of them into bankrupcy for his own greed and personal gain.Reportly up to a MILLION DOLLARS. Thank MR. RUSK JONES next time you make that medical insurance payment.You can do your own search for MR.RUSK JONES formaly of dba as O.T.R. Truckers Association Healthcare Fund, O.T.R. Truckers Health and Welfare Fund and Over the Road Truckers Healthcare Fund.

FINAL:I know the world is round and what you do to people and how you treat them will come back around to you.That is the philosphy we try to live by each and every day.We treat our client's fair and they are our client's for life.

MARK
Owner INVESTMENT PROTECTION SERVICES
ATLANTA, GEORGIA. U.S.A.


Rusk

Cumming,
Georgia,
U.S.A.

Partner

#3REBUTTAL Owner of company

Wed, February 21, 2007

First, you have to question the source when the person won't sign their name to an outrageously offensive email.

The "anonymous" person is Mark, a small time, one man operation who performed sub-standard work on a particular project. It is very dissappionting to see what some people will say to try and hurt a company that provided work for them when they had no other work and limited income.

Unfortunately, Mark's version fails to discuss the fact that his sub-standard work performance caused him be removed from the job.
Mark also left out the fact that he was present with me and the homeowner when the homeowner told Mark that he was not going to pay for changes that were sub-standard work and not agreed upon. Mark works under the assumption that budgets mean nothing and sub-standard work is acceptable. Mark also failed to mention that he carried no General Liability Insurance or Workers Compensation Insurance so my firm, Outdoor Conceptions Group paid his portion of the premium for him without any request for reimbursement.

BOTTOM LINE: The client mentioned spent in excess of $80K with our firm, they are an outstanding client who continues to refer us. We are glad to provide references to any of our prospective clients. Should anyone have a legitimate project of this size, I will gladly provide this particular client's information for referral. Outdoor Conceptions Group is one of Atlanta's premier hardscape construction firms. We enjoy an impeccable reputation with well over a 100 clients. We wish Mark Hitchcock success. We also hope that Mark will evaluate his business practices and make improvements in the areas that cause homeowners and contractors to question his work ethic, work habits, and work quality.

Sincerely,
Rusk L. Jones
Partner
Outdoor Conceptions Group, Inc.


and unapproved work by the homeowner and failure to let the homeowner know that he was covering up his mistakes with inflated unapproved material changes

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