Russ Darrow, Madison, wi Deception of Sales, Worthless Warranty by Fidelity madison Wisconsin
First time in 30 years I bought a new car in Sept 2011. After 3 hours of being worn down by inept 'salesman' signed papers only to realize late that night the out right deception of what happened. Chuck Bowers the "business mgr" promised a 'rock bottom' price - which i agreed to - but filled in the sticker price anyway on the sales agreement - $4000 higher. When signing all the papers, this was not caught by me until i realized later 'something' was wrong.
Too, the 'Platinum Pkg' warranty by Fidelity covered everything - according to Chuck Bowers. Another $1400. What he also failed to tell me is there's an added $100 deductible. Bowers elevates b*llsh*t to an artform.
Just after 2 weeks of driving the car, the AWD switch was defective - found out the hardway.
Later the radio was defective and replaced with a 'new' one - conveniently pre-set to someone else's 10 channels. Another stream of unsolicited bs. This second radio is also defective
In trying to get a working radio in this car, they want yet another $100 deductible.
About to file a complaint with the state
Never deal with this unscrupulous bunch !!