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  • Report:  #1213257

Complaint Review: rustic shack furniture

rustic shack furniture joel hinojosa The owner is a SCAM ARTIST! I bought a table and he never sent it. He responded with MANY lies (trying to buy more time) and I believed him. He then said he would send a refund and never sent it. I looked him up on the BBB and similar complaints. There is an alert on his company "rustic shack furniture" on the BBB. sugar land TX Internet

  • Reported By:
    amy scribner — chevy chase Maryland USA
  • Submitted:
    Wed, March 04, 2015
  • Updated:
    Wed, March 04, 2015

 I bought a table from Joel Hinojosa through Ristic Shack Furniture. I never received the table. I requested a refund and I never received one.  I emailed/called and texted MANY times and received many excuses : his Aunt died, he was preparing a table, he switched shipping companie, he was out of town, his brother was taking over the company etc. 

 I emailed the receipt and he again said he would refund me--but always begging for more time "to come up with  the money" Finally I asked to send me measurment/weight information and I would have a shipping company pick up the table. NO RESPONSE.

 I looked up Rustic Shack Furniture on the BBB. There is similar complaints (not sending paid for furniture). I filed a report only to receive an email saying the BBB couldnt get in touch with him.  Joel hiojosas comapny has an active website and he is a seller on ebay underjoel_honohosa_55. Do NOT SEND him your money!!

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