Ruth's Chris Steakhouse Tampa Jim Martin Paid 200 bucks for dinner, got food poisoning and Jim Martin from Ruth's Chris Steakhouse made it out to be my fault! Tampa, Florida
I dined at Ruth's Chris Steakhouse in Tampa on February 18th, 2013 at 6:15 for my wife and my wedding anniversary. We spent good money for good food, good service and a good night. However, on the way home my stomach started going nuts. I can only describe my night as a living hell filled with profuse vomitting, stomach cramping and diarrhea. I ordered the crab stuffed mushrooms, which was the only difference in what my wife and i ate. The next day I called the restaurant and spoke with a lady to remain nameless who was an absolute sweetheart. She informed me that the Tampa Ruth's Chris Steakhouse General Manager, Jim Martin, would be calling me later that day. He never called but did call today. I can only describe the call as defensive and pointing blame at me instead of at least apologizing. I let him know I wasn't calling to "get anything" and that I simply wanted them to be aware. He instead tried to insinuate that i was lactose intolerant, or not used to steak. Sometimes it is just nice to hear compassion and a simply I am sorry. This man does not possess the tools to deal with conflict resolution and maintain a favorable view of Ruth's Chris Steakhouse. I have never been that sick in my life. Thanks to Ruth's Chris Steakhouse in Tampa for ruining my wedding anniversary. I will be sure to tell everyone i know. They belittled the wrong internet marketer.
1 Updates & Rebuttals
Robert
Irvine,California,
U.S.A.
Timing..
#2Consumer Comment
Wed, February 20, 2013
There are many types of Food Poisoning and unfortunately the only one who can diagnose not only if but what type of food poisoning you have is a doctor. Without that, it is really just a he said/she said type of situation.
If you got sick on the way home, at most that would have been a couple of hours after you ate. Your biggest issue on this claim is timing, just about every type of food poisoning has an incubation period(after you eat) of several hours up to a couple of days. For example, Salmonella is anywhere from 12 to 48 hours after eating, Ecoli is 12 to 18 hours after eating. There are of course others, but just like these most have incubation periods of several hours, not just one or two. In this short of time it could even by something like a severe allergic reaction or from something you ate in the few meals before.
Please know that I speak from experience. When you go to the doctor and you suspect food poisoning they actually record your last few meals(this may even be a health department regulation). When we did that, we found out that our Food Poisoning wasn't the dinner we just ate..it was tracked back to the lunch we ate the previous day.
Anyways, since only you and him were on the phone it is impossible to say if he was inappropriate. But if you just want them to be made aware, a quick call to the local health department will make him very aware of what you are claiming.