RV Ambulatte Lawrence,hospital recommended them to transport my aunt from Them to East Brunswick, NY which normally takes an hour. It took them from 1:30 till 6 pm to transport my 93 old aunt from lawrence hosp to a rehab facility by me . The driver got lost three times and when I called the place Tommy said it's not the end of the world. My aunt is,93,with a fractured vertebrae and a uti. When I called them they were so cold then when I threaten to sue them they said they would drive my aunt back to laqrence,hospital saying that the charge,was declined which it wasn't. My poor aunt had,to sit in a,wheelchair in her condition and they didn't care. They threatened to send her back to the hospital instead of apologizing or giving her money back. I am very disappointed in them and lawrence hospital for recommending them. Yonkers New York
This transportation company for patients is so uncaring. There drive got lost for 5 hours and when I called the company they said this is not a big deal. My aunt is 93 has a compressed vertebrae fracture and a uti had to sit in a wheelchair and,was desperate to go to the bathroom. The drive should have been 1 hour and he got lost for 5 hours when they called they then said they were going to drive her back to the hospital. I'm ashamed of lawrence hospital for putting their patient in the care of such a horrible ambulate service. God help us