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  • Report:  #792458

Complaint Review: rvandvansurplus.com

rvandvansurplus.com RV Marketing, Inc Ordered Lights in July 2011, they took my money, but did not send lights. Elkhart, Indiana

  • Reported By:
    George — San Francisco California United States of America
  • Submitted:
    Wed, October 26, 2011
  • Updated:
    Wed, October 26, 2011
  • rvandvansurplus.com
    2016 Borneman Ave
    Elkhart, Indiana
    United States of America
  • Phone:
    1-888-303-8586
  • Category:

I ordered several lights in July of 2011.  They took my money, but never heard from them.

I called them in August of 2011 and asked where the lights were.  There response was I will look into it and get back to you.  I called again a few days later and they said the lights were not availalbe any longer.  I asked if they would be returning my money and they said they would.

September rolled around and no word so I called again.  The receptionist said she would have Bob call me, which he did.  He confirmed that the lights were no longer available and I would get a refund. 

I have sent several emails and more calls with no answers at all now.  They are not answering my calls or my emails. 

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