Complaint Review: Rxpop.com

Hello Kenneth from Alachua, Florida. My name is John, I'm a member of RxPop's Administrative team. Kenneth, working together I think we can bring quick resolve to your situation, if properly addressed.

I would like start by providing you with a secure, reliable form of communication you can use to contact myself and other members of RxPop's team. Understand RxPop.com utilizes a sophisticated Help Desk platform which provides us the ability to effectively serve all of our valued visitors and members alike.

RxPop's Help Desk is available around the clock and is located at:

https://www.rxpop.com/helpdesk/index.asp

From RxPop's Help Desk you can:

search our FAQ's
search our Knowledgebase
submit new Questions/Issues
manage your Questions/Answers
check status of your Questions/Answers

It's important to note that RxPop's Customer Support team responds to and updates all incoming messages in the order in which they are received into our Help Desk.

I have listed two quotes you made which reference RxPop.com below:

Rxpop.com took $69.95 from my account then never responded back Rxpop.com Affialiated With Ziki. That Has Lots Of Web Sights And Stealing If rxpop.com would contact me i would have a ideal Nationwide

and

kenneth rxpop.com says join to buy cheaper rx meds they take your money and offer nothing found out they are affiliated with fix rx drugs.com and larger company ziki.com all will steal from anyone

Allow me to personally address each of your concerns one-by-one, in the most comprehensive manner possible below:

Kenneth - Rxpop.com took $69.95 from my account

John with RxPop - RxPop.com didn't take $69.95 from your account. On the contrary, you knowingly and willingly registered for a 90-day membership with RxPop.com from our secure Registration page located at, https://rxpop.com/register.asp. RxPop does acknowledge the fact that accidents and mistakes do occur, and therefore we offer users such as yourself the ability to request a refund from the following page on our website, https://www.rxpop.com/refund_policy.asp. After reading our Refund Policy if you don't feel your reason for requesting a refund complies with our policy, we ask that you cancel your membership by visiting, https://www.rxpop.com/membershipcancellation.asp.
Cancelling your RxPop.com membership helps to ensure no automatic renewals occur on your account with our company. It's important you understand you can further address this matter directly with your credit card issuer or bank, in what is known as filing a chargeback'. Before proceeding with filing a chargeback, credit card issuers and banks usually requests that consumers first attempt to resolve disputes directly with the merchant. It's a much easier process on both parties.

Kenneth - then never responded back

John with RxPop - Again, RxPop's Customer Support team responds to and updates all incoming messages in the order in which they are received into our Help Desk, which is located at https://www.rxpop.com/helpdesk/index.asp. In fact, RxPop's Help Desk platform provides us with similar solutions and functionalities as found in Help Desks currently in use by countless fortune 500 companies possessing online visibilities.

Kenneth - Rxpop.com Affialiated With Ziki.

John with RxPop - RxPop.com is in no way affiliated with Ziki.com. I did verify with a member of RxPop's Marketing team that a blogger did post information on Ziki.com under his/her account. Ziki.com is a new Web 2.0 platform which offers users a free way to search for comprehensive information and be provided with results from published information available on the Web. RxPop.com has absolutely zero affiliation with Ziki.com. To say RxPop.com is affiliated with Ziki.com would be the equivalent of saying RxPop.com is affiliated with this very site, which again is simply not the case!

Kenneth - That Has Lots Of Web Sights And Stealing

John with RxPop - Ziki.com is a very reputable and emerging Web 2.0 brand. We're not sure how many web sites their company maintains and operates to date, but we do know their company is legitimate and definitely is not stealing', as you so blatantly put it. Furthermore, it should be noted that RxPop.com does not operate or provide its service under any other online vehicle, including without limitation to, domain name(s) other than https://www.rxpop.com/. Our company soley maintains and operates RxPop.com and RxPop is in no way affiliated with any of the companies featured anywhere on its website, unless clearly noted otherwise. In the event RxPop is affiliated with or maintains partnership with a company featured on its website, this information will be clearly noted and visible in the form of: powered by provided by brought to you by source in partnership with etc.

Kenneth - If rxpop.com would contact me i would have a ideal

John with RxPop - To contact RxPop.com we ask that you please use the options available to you found on our website at, https://www.rxpop.com/helpdesk/index.asp. Again, RxPop responds to all incoming messages in the order in which they are received into our Help Desk. Please make sure you have added RxPop.com to your list of allowed senders within your email program. This helps to ensure that our messages do not end up in your junk folder as a result of being an unrecognized sender.

Kenneth - rxpop.com says join to buy cheaper rx meds

John with RxPop - Most eCommerce companies promote their services/products in hopes of obtaining potential leads and sales online. RxPop.com is not the exception here! Although RxPop.com has never been quoted saying, join to buy cheaper rx meds as you phrase it RxPop.com does use promotional language to market its service. In fact, RxPop.com is among Google, Yahoo! and MSN's largest pharmaceutical advertisers today! So users can better familiarize themselves with RxPop.com's service prior to registering, we feature an informative FREE Video Tour, which is available for your view at, https://www.rxpop.com/tour_01.asp.

Kenneth - they take your money and offer nothing

John with RxPop - RxPop.com offers two membership plans to choose from including 30-day and 90-day options. RxPop.com offers its members prescription drug cost comparison and licensed online pharmacy referral services. One of the most valuable aspects of RxPop's service is the fact they encourage membership sharing among family and friends. Membership sharing accounts for even more savings when ordering medications over the Internet while conducting business with pharmacies included in RxPop's service. RxPop.com only features the best of the best in licensed online pharmacies operating within the U.S. and Canada. To learn more about RxPop's service we suggest reviewing our Service Description which is available at, https://www.rxpop.com/service_description.asp.

Kenneth - found out they are affiliated with fix rx drugs.com and larger company ziki.

John with RxPop - As previously stated, RxPop.com does not operate or provide its service under any other online vehicle, including without limitation to, domain name(s) other than https://www.rxpop.com/. Our company soley maintains and operates RxPop.com and RxPop is in no way affiliated with any of the companies featured anywhere on its website, unless clearly noted otherwise. In the event RxPop is affiliated with or maintains partnership with a company featured on its website, this information will be clearly noted and visible in the form of: powered by provided by brought to you by source in partnership with etc.

Below are some other sections of RxPop.com which further outlines our services/policies and I thought you might find useful.

Terms of Service - https://www.rxpop.com/terms.asp

Billing/Cancellation Policy - https://www.rxpop.com/billing_policy.asp

Privacy Policy - https://www.rxpop.com/privacy_policy.asp

Please understand all of the pharmacies included in RxPop's service are licensed in the U.S. or Canada and require valid and existing prescriptions to be produced by patients, before any medication ordering can transpire. RxPop.com maintains a valid Pharmacy Checker license and is proud to be one of a select few pharmaceutical related websites that is approved to advertise on Google.com, Yahoo.com and MSN.com.

RxPop's service was designed to benefit legitimate patients seeking access to safe and affordable medication over the Internet being sold by licensed online pharmacies. RxPop.com does not provide its service to benefit recreational drug users, addicts or dealers hoping to obtain more medication than they legally or medically are entitled to within a given time.

Use of RxPop.com constitutes your acceptance of all of RxPop.com's Policies including without limitation to: Terms of Service and Privacy Policy. The material on RxPop.com is for informational and educational purposes only, and should not be substituted for Medical Advice, Diagnosis or Treatment provided by a qualified health care professional or provider. The products mentioned on RxPop.com are trademarks of their respective owners and are not owned by nor affiliated with RxPop.com, or any of its affiliates.