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  • Report:  #792434

Complaint Review: Ryan Diess

Ryan Diess Digital Marketer ripped me off for $97; mislead me when I ordered the product Internet

  • Reported By:
    Linda — Maryland United States of America
  • Submitted:
    Wed, October 26, 2011
  • Updated:
    Wed, October 26, 2011

Ordered the Digital Sales Letter product.  When I went to check out they offered a free month to their subscription service at no additional cost.  Lots of hype on 'why not spend the same $97 and get this free access for 30 days, you can cancel if not like it."  So I figured why not, I had nothing to lose and if I liked it I'd stay in the membership program and if not I'd cancel.

At the end of the 30 days I determined the membership program might be good but I simply did not have time to use it effectively and I requested they cancel.  I was told because I signed up for the membership program I didn't really purchase the Digital Sales Letter product so tough luck

That wasn't my understanding at all when I purchased the product, which I shared with their customer support person.  Her email to me "thanks for the inforamtion, have a nice day!"  Now I no longer have access to the site and thus to the product I thought I ordered.

I don't care so much about the $97.  It is just very misleading and easy for any consumer to assume they have purchased the product.  Won't ever purchase from him again even though I actually liked what I was able to see from the product itself.

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