Complaint Review: Rydell Moving / Jeff O'Neill

Rydell Moving was hired off of craigslist by a woman who bought a piece of furniture from me. She had hired them to transport the piece of furniture from my house to hers and had booked them to pick up one day at 10am.

Jeff O'Neill from Rydell called me at 9:30am to tell me he would be an hour. At 12pm noon I called Jeff as he still had not shown up. He told me he was waiting for a ride that was 20 minutes late and I responded saying he was already two hours late. He told me to "F*** Off" and hung up on me. I called him again, to which he told me to "F*** Off" again. 

I texted him saying that I had taken the morning off work to wait for him to pick up. He texted me back saying "Shut up you dimiwit c*** could care less were busy day and night seven days a week and it's good to get rid of fools like you."

I am reporting this not just for me, but on the behalf of the woman who bought the furniture from me. She is ESL from Korea and had a hard time communicating with him because he was so rude and hung up on her too. There are plenty of bad reviews online that speak to his aggressive and disrespectful behaviour, which ultimately impact the time and safety of his customers. 

I, like others who have reported him on this site, consider myself lucky he did not come into my home. If you see Rydell Moving / Jeff O'Neill on Craigslist, stay away! There are many great moving companies in Vancouver, choose wisely! He also has an 'F' rating on the Better Business Bureau. 

rydellgroup@gmail.com
cell: (778) 883-5758