Ryland Homes at Apple Grove= Disappointment
Our new home was delivered in Sept. 2001. It was constructed with the wrong elevation. A gable was added to the front that we did not wish to have. We were told it made the house look better..., we don't think so. Ryland refuses to correct this problem.
Our driveway was supposed to be concrete, but turned out to be asphalt. Ryland refuses to correct this problem.
We were told the trim inside our home would be painted with semi-gloss paint. The whole house is flat. Ryland refuses to correct this problem.
Ryland's own monotony policy prohibits same model and color scheme building next door, but our neighbor has the exact same model and elevation and the exact same siding. Ryland was informed of this prior to siding being installed but refused to make any change.
The window manufacturer has stated our windows have a defect in the window and screens. Ryland has done nothing to correct this problem.
Our kitchen and foyer floors of sheet vinyl have both failed. Several homes in the community have had the underlayment seperate from the subfloor.
2 Updates & Rebuttals
Salt on a sore wound
#30
Fri, June 22, 2001
Ryland refuses to address the issue of our asphalt drive. Meanwhile on 6/19 they poured a pipestem driveway in concrete right infront of my house where I can see it and seethe everyday.
Customer service is a joke at Ryland Homes. Poor quality work, refusal to fix items , poor quality materials, unreturned phone calls ... you name it, they did it. Unhappy doesn't begin to describe our emotions.
How low can they go?
#30
Fri, June 22, 2001
You won't believe what happened today. As part of my attempt to get Ryland Homes to address the problems with my home I from time to time place signs in my driveway. Todays sign read; Our Experience, $700/mo. gas bills, sagged floors, failed floors, wrong elevation, wrong driveway paving, etc.
Because previous signs had been stolen, I put this one under video surveilance. I caught the main Ryland sales person on tape stealing my signs. Yes I did call the police and we are proceeding with charges.
HOW LOW CAN THEY GO???
Friday 6/22/01