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  • Report:  #1039128

Complaint Review: S&E Distributors

S&E Distributors Tsunami E Cigs, Tsunami Electronic Cigarettes Faulty Products Sold To Me. Product Burned My Lips Hartland, Michigan

  • Reported By:
    thastie — Santa Cruz California
  • Submitted:
    Fri, March 29, 2013
  • Updated:
    Mon, July 10, 2017
  • S&E Distributors
    11636 Highland Rd Suite # 103
    Hartland, Michigan
    United States of America
  • Phone:
    877-831-2917
  • Category:

   Tsunami Electronic Cigarettes are a brand of electronic cigarettes used as a replacement for smoking analog or regular cigarettes. I first came across their products a couple of months ago. Since using their products my lips have been burned from hot nicotine liquid spilling out of the end of the electronic cigarette and I have purchased around 150.00 worth of faulty products in which they refuse to replace or even answer to my inquiries. I have spoken with a female representative named Alicia many times over again. In which she has called me a liar numerous times and said that no one else seems to have any problems besides me!! She did not even have anything to say after telling her that the hot liquid was spraying out of the end and burning my lips. And considering that the liquid is made of 18% liquid nicotine, which is really poisonous and should never come in contact with the mouth in liquid form!! She was extremely rude and told me that I was a liar and that because their product was defective that maybe their product just was not for me! Great customer service considering they stole and money and caused injury!

1 Updates & Rebuttals


Its me

Wayne,
Michigan,
USA

Untrusting

#2REBUTTAL Individual responds

Mon, July 10, 2017

I did  not trust that S&E would honor their word. I was giving a month to find out if Steve would send me my murchandise. It took one week. No reciept just his word. We live in an untrusting world where a hand shake and your word means nothing. My experiance with S&E although minor, I give two thumbs up. Thank-you S&E dist.

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