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Dr. Lana Rozenberg Verified TRUSTED Business REVIEW: Dr. Lana Rozenberg is totally dedicated to her patient satisfaction and delivers the best possible care that is available at this time. Dr. Lana Rozenberg uses the latest technology and her expertise to achieve that.
ABOUT THE RIPOFF REPORT BELOW:
Ripoff Report would like to let readers know that Ripoff Report emailed this customer so the member business could make things right with them. When a business joins the Corporate Advocacy Program, Ripoff Report emails everyone from the past so the member business can make things right with them. Of course, everything within reason. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer. The author of the Ripoff Report below never responded to our offer to help them.
Editor’s Note: We thank our users for considering Ripoff Report as a source for information and providing warnings to the general public. That being said, sometimes, after a review of the text, our team will determined that the content filed by an author appears to be serious in nature and is therefore perceived to be questionable and, as such, the Report Posting is placed on hold for further investigations prior to publishing OR is otherwise flagged after publication and is placed into a Review Bin. If and when Report Postings are flagged for these types of issues, especially when there are specific serious criminal allegations, we may, as we did here, try to follow up with the Author of the Posting to obtain more information. Our Terms of Service require that information posted be truthful and not defamatory and we are in no position to determine what information is true or false; the author affirms the truth of a posting prior to posting. We understand that allegations made by an author may very well be true, and we respect an author’s right to Free Speech, but in order for the information to be published once it has been flagged, or for the information to be later (((REDACTED))) once flagged after prior publication, Ripoff Report may ask the author to provide some form of explanation or documentation to support their position. Depending on the circumstances, if the author fails to respond or timely provide adequate notification, at the sole discretion of Ripoff Report, the Report may be considered “incomplete” and may not be approved or may be (((REDACTED))) to remove the serious allegations or otherwise perceived questionable content from the Report and any Postings thereto that mention such information – more for the purposes of making sure the author is standing behind their Report as we are not a judge and jury to determine the accuracy of evidence. Redactions below may be due to the author’s failure to adhere to our Terms of Service and/or because the author failed to timely respond with an appropriate response to our inquiry.
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NOW TO THE REPORT/POSTING(S) THAT HAS BEEN EDITORIALLY REDACTED BECAUSE OF THE FALSE STATEMENTS THAT WERE INVESTIGATED:
STATEMENT FROM DR LANA ROZENBERG:
this patient requested for his post to be removed
NOW TO THE ORIGINAL REPORT THAT WAS FILED with REDACTIONS
I recently moved back home to NYC and was in need of a dentist to fix a root canal. I called Dr. Rozenberg's office after finding her on Google. When I called her office, I was excited to hear that she could see me immediately. I emphasized to the office manager that I strongly dislike going to the dentist because of my fear of needles. I explained to the office manager that I need to be given nitrous if they need to give me shots. The office manager said that they specialize in dental phobias and that they would take care of me and that I had nothing to worry about. The office manager also asked for my insurance information over the phone and I told her that I have Delta and she said great and come on down.
(((REDACTED BECAUSE OF FALSE STATEMENT MADE, INVESTIGATED BY RIPOFF REPORT)))
1 Updates & Rebuttals
office
new york,New York,
USA
COMPLETELY FALSE STATEMENTS
#2REBUTTAL Individual responds
Wed, April 20, 2016
The patient came in to get a consult for a problem he was having. He was told that the office is not a participating office but we will help patient file the insurance claim so he will get reimbursed. The patient was aware of this before his visit. We only took an xray for a patient and did a consult and let him know what needed to be done. gave patient a treatment plan, that is the onle thing that was done. He was charged for an xray and consult $195. We filed the claim for him and he was reimbursed for $130.00. We have proof from insurance company and eob's in the patient's chart. The patient falsely claimed in his review that he only got $45 which is a lie. He also tried to dispute charges with american express but lost since the services were rendered and there was proof. So he wanted to go to the doctoe have insurance company pay for it and make money from the visit. He is a complete FRAUD. this review must be removed due to its false contents and defamatory untrue statements !!!!