Complaint Review: SA Fishing

Liated on their website:

HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?

Economy

Economy shipping takes between 1-4 business days for your order to arrive once it has been shipped. Shipping can take up to 2 business days, 99% of the time we ship within 12 hours. We ship from our fulfillment facility in Boca Raton FL, so orders shipping to the west coast will be closer to 4 business days. Note: Business days are Monday-Friday.

Expedited Shipping
Expedited orders will ship out same day if placed by 9am Est.

Expedited options are shipped Monday-Saturday, and does not include Sundays. (Ex: A 1-3 Day Priority order that ships on Friday will arrive the following Monday or Tuesday depending on the carrier volume, Ex: Holidays )

Ther are lots of reviews and almost all positive ones are 5star and I think they are planted.

I ordered the product on Jan 2, 2018, nothing shipped untill the 5th of January, 2018.  On my bill of sale it states 1-4 days air shipipng and as of jan 16 I still have no package. Once it crossed the border into Canada on the 8th of January, USPS has no information on the package except that they are expecting it.  I contacted SA FISHING (Spoke to Colton online), they told me to give it a few more days as it arrived in Canada in the middle of the week it may take a few more days to get here.  I questioned the lack of info USPS has for the package and he said there could be a delay on the back end as it was ordered on the 2nd right after hollidays.  I also asked about the 1-4 day air shipping that I paid $19.00 for and why it was shipped by truck, he gave me a completely different timeline for shipping but refused to comment/danced around the $19 I paid for shipping. 

Now to contact my credit card company to see if they can help me get a refund!