Complaint Review: Saab

A warning to people contemplating the purchase of a Saab 9/7x: Beware of this Chevy masquerading as a Saab.

I traded my 2005 Saab 9/5 Aero in for a Saab 9/7x, Saab's new SUV model. While I know the car was made in Ohio, I was assured by the salesman, Mike Hollywood of Ellis-Brooks Chevrolet in San Francisco, that this model completely was redesigned in Sweden to Saab standards. Well, seven months and seven thousand miles later, my car has been in the shop nine times. It arrived with broken cup holders and things proceeded from bad to worse. The turn signals have broken, the thermometer has broken, the compass has broken, the fuel computer has broken and now the car is bucking severely and I will be taking it in to have that fixed. To make matters worse, so few of these dogs were made and there are no spare parts. I busted a tail light and had to wait three weeks for the part to come in. Every time something breaks, I have to wait for a wreak so parts can be salvaged. I've tried to get GM buy it back, but have been stonewalled. My friends warned me not to buy an American car and there were right. I'm now forced to file my first lawsuit to get this issue resolved. It's not a pretty picture.

There is a reason why this vehicle has been such a poor performer for General Motors: It's a lemon.

Charles
San Francisco, California
U.S.A.