Complaint Review: Sacred Centers Academy - Anodea Judith

I purchased an online education program through Sacred Centers that was to be released in a few weeks at the time of purchase.  A month passes with no release and no updates.  I sent an email requesting an update as to release date.  No response.  I sent a second email.  Again, no response.  I called the phone number provided on my purchase receipt.  No response. 

I finally sent an email stating I've had no response to my previous emails and felt it would be necssary to file a claim with my card.  Finally, a response.  I was told the course was still in development and would be released "soon."  Suddenly, I began receiving information about the center, updates, etc.  After waiting about 2 months, I receive an email that the course would be released.  Okay. 

I try to access the course and find there is no content - it's a blank page.  I email for support, am told I'm the only one who sees no content, despite the page literally stating there's no content.  I provided a screen shot showing this statement.  Am told a new account would be created.  Well, same issue - no content.  Same statement, "there is no content." 

After having absolutely no issues with any other website or program I've used, and I've used many propriatary platforms, websites, etc. professionally and personally, I can honestly say the issue is not with me or my computers.  I tried multiple computers/devices and browsers with the exact same result.  So, I'm out a few hundred dollars with nothing. 

The course for which I paid was not delivered.  My next step is to file a claim and report the business.  Hoping this will resolve.