Complaint Review: Safe Auto Insurance Company

I have used them and my ins. was going great. I had been driving down the interstate and a truck blew a piece of board and it smashed out my back window. I had a 500 ded. I called in and talked to a cust. svc rep and was advised to not file a claim, it would be cheaper to pay out of my pocket and it was (200.00)

Somehow SafeAuto gave me a claim # and said it was an at fault accident against me and raise my rates. they will not remove it and are rude. I have tried to get this resolved but no one will help me. I called 7 other ins. co and this does not show up on their CLUE report that SafeAuto has.

Amazing. They will never get my biz again. They will quote me one price and then in a wk tell me I have to pay another 100 to keep my ins. There is something wrong with that.

Teree
nashville, Tennessee
U.S.A.